Unable to create new user on Hosted Mender

General Discussions
1

Hi,

I am trying to add a new user on hosted mender. But I am getting this error:
There was an error creating the user. User with the given email address already exists in the system.... [Request ID: 3c28b866]
But i don’t see the user in the list.

Thanks for the help !

2

Hello @Austriker,

Can you send us an email to support@mender.io with the information from this account and I can help you from there.

My apologies for the delay in response.

Have a great day!
Luis

3

Hello @lramirez ,

I did that using the contact us form but no news. But it was solved through my colleagues support requests.

Cheers