Login with mender client setup with a github account

General Discussions
1

I am setting up a Debian install with mender client setup. I am trying to connect it to hosted.mender.io and it asks me for my email and pass but I signed up with github so hosted.mendeer does not have a password from me. How do i connect my client to hosted.mender.io

"
Enter your credentials for hosted .mender.io
Email:
Password:
We couldn’t find a Hosted Mender account with those credentials.
"

1 Like
2

Hi @Huupe-Dreams!

Thanks for reaching out! The user/password method is only available if you are not using a SSO account like Google or GitHub. For those only the tenant method token is possible.

Greetz,
Josef

3

It doesn’t work either way. See latest forum posts, both me an another user are having trouble finding any devices just installed. I tried doing mender setup but couldn’t login to my github / email account.

EnjoysMath

4

Okay, I tried making another account with email/password login directly to mender, even paid $34 for it, and the same issue. So please fix this, support.

5

Hello,
I had an issue where the device was by default connecting to the US server, if you are in EU like me, you need to change the default server in /etc/mender/mender.conf

1 Like
6

@EnjoysMath have you already contacted support@mender.io? If note, please do so. Thanks, sorry to hear you’re having problems.

Greetz,
Josef

1 Like
7

I contacted support and we did a screenshare it was really great. But problem seems to be on their end, so awaiting developers’ response.

EM