Unable to download the Artifact on the Raspberry Pi 4b device

General Discussions
1

Even after aal the steps are fulfilled according to the documentation, I am getting this kind of error and not able to get any response for the ping
2025-02-01 06:46:17.75 +0000 UTC info: Running Mender client 5.0.0
2025-02-01 06:46:17.751 +0000 UTC info: Deployment with ID 108f6da8-dc6b-442b-b617-afe9fdb430ac started.
2025-02-01 06:46:17.753 +0000 UTC info: Sending status update to server
2025-02-01 06:46:19.291 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:46:19.292 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:47:19.501 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:47:19.502 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:48:19.704 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:48:19.704 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:49:19.913 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:49:19.913 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:50:20.079 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:50:20.079 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:51:20.349 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:51:20.349 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:52:20.732 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:52:20.733 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:53:20.989 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:53:20.989 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:54:21.295 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:54:21.295 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:55:21.529 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:55:21.53 +0000 UTC info: Resuming download after 60 seconds
2025-02-01 06:56:21.723 +0000 UTC warning: Host not found (non-authoritative), try again later: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/679b0c900594eba239ed82d3/5017045b-6a1c-472a-a891-24a6090fbb31?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=a848c3308d7d52663bbd129dff6a18b7%2F20250201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250201T064617Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D"mender-demo-artifact-3.8.0.mender"&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=97d7739069b163383b5a38448e0ed24bcfacbea1981952e1db90985700b1bac6:
2025-02-01 06:56:21.723 +0000 UTC error: Resume download error: Giving up on resuming the download: Tried maximum number of times: Exponential backoff
2025-02-01 06:56:21.723 +0000 UTC error: Unexpected error during download: Resume download error: Giving up on resuming the download: Tried maximum number of times: Exponential backoff
2025-02-01 06:56:21.735 +0000 UTC info: Sending status update to server

I did everything according to instructions. They were working then failing then working then failing the other day. Now not even working once.
It’s quite a lot of work to create and test out a single update. So would like some help on this one.

2

Hi @psppsp2704gmail.com,

Check network connectivity of your device, possibly using something like https://www.speedtest.net, or wget/curl to download a sizeable file from the internet.

Greetz,
Josef

3

Did that too, I am getting response for curl but again the file is not getting downloaded

4

@psppsp2704gmail.com and what is the response by curl or wget if you try to download something like https://mirror.pilotfiber.com/ubuntu-iso/24.04.1/ubuntu-24.04.1-desktop-amd64.iso?