New Device cannot authenticate

General Discussions
1

Hi, I have attached a new device (using Yocto on a Toradex verdin-imx8mm), but it does not appear as a pending device in the UI. My device has mac address 00:14:2d:67:d2:39

Strange thing: When I query the devices via the API
curl -H "Authorization: Bearer $JWT" $MENDER_SERVER_URI/api/management/v2/devauth/devices | jq '.'

I see that the device is in pending state:
“id”: “5e77712f-4e90-447a-8559-40aeba7bb91c”,
“identity_data”: {
“mac”: “00:14:2d:67:d2:39”
},
“status”: “pending”,
“decommissioning”: false,
“created_ts”: “2021-03-23T13:26:59.553Z”,
“updated_ts”: “2021-03-23T13:26:59.576Z”,
“auth_sets”: [
{
“id”: “1b5dd541-2726-4a0a-bd40-5e7c1d3b8a3c”,
“identity_data”: {
“mac”: “00:14:2d:67:d2:39”
},
“pubkey”: “-----BEGIN PUBLIC KEY-----\nMI…AAE=\n-----END PUBLIC KEY-----\n”,
“ts”: “2021-03-23T13:26:59.562Z”,
“status”: “pending”
}
]

Why is the device not shown in the UI? How can I accept this device?

2

Hello @KlausPopp, can you please provide us the name of the organization in Hosted Mender or the email address you used to sign up so we can look at the database?

3

Hi,

My organization Name is Ci4Rail

Be, Klaus

4

@KlausPopp we refreshed the inventory of your tenant, as agreed.