Greetings,
I am evaluating Mender for my company, and I came across an error and I did not successfully got over it after trying for over a day. Important notice: We are not running an enterprise installation, we only use the open source version of the software
I have made a prod installation in my K8s cluster successfully, and I was able to add new devices as expected. The only (super important) missing part is the troubleshooting part. This seems to not work at all:
From what I have read in the docs, this simply requires a working config of mender-connect. When I run sudo mender-connect daemon
I get the following logs:
WARN[2024-03-25T12:21:39+01:00] SkipVerify field is deprecated, ignoring.
INFO[2024-03-25T12:21:39+01:00] Loaded configuration file: /etc/mender/mender-connect.conf
WARN[2024-03-25T12:21:39+01:00] ShellArguments is empty, defaulting to [--login]
ERRO[2024-03-25T12:21:49+01:00] connection manager failed to connect to http://127.0.0.1:36323/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 1/10); len(token)=1024
ERRO[2024-03-25T12:21:54+01:00] connection manager failed to connect to http://127.0.0.1:36323/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 2/10); len(token)=1024
...
mender.conf:
{
"HttpsClient": {},
"Security": {},
"Connectivity": {},
"DeviceTypeFile": "/var/lib/mender/device_type",
"DBus": {
"Enabled": true
},
"UpdatePollIntervalSeconds": 1800,
"InventoryPollIntervalSeconds": 28800,
"RetryPollIntervalSeconds": 300,
"ServerURL": "https://mender.<my-domain>.com"
}
mender-connect.conf
{
"User": "root",
"ShellCommand": "/bin/bash"
}
Output of the command sudo dbus-send --system --dest=io.mender.AuthenticationManager --print-reply /io/mender/AuthenticationManager io.mender.Authentication1.GetJwtToken
:
string "eyJhbGciOiJSUzI1NiIsInR5cCI6IkpXVCJ9.eyJqdGkiOiJlMDU3MTY2ZC0yYjZhLTQyMTMtYWIzZi0wMTczNmY4MjdiZGMiLCJzdWIiOiIyOTdjZmI2ZC1kYTVmLTRjNDMtYmEwNy1hMjdmY2IwZWViYjgiLCJpc3MiOiJNZW5kZXIiLCJleHAiOjE3MTE5NzAxNDgsImlhdCI6MTcxMTM2NTM0OCwibmJmIjotNjIxMzU1OTY4MDAsIm1lbmRlci5kZXZpY2UiOnRydWUsIm1lbmRlci5wbGFuIjoiZW50ZXJwcmlzZSIsIm1lbmRlci50cmlhbCI6ZmFsc2UsIm1lbmRlci5hZGRvbnMiOlt7Im5hbWUiOiJjb25maWd1cmUiLCJlbmFibGVkIjp0cnVlfSx7Im5hbWUiOiJ0cm91Ymxlc2hvb3QiLCJlbmFibGVkIjp0cnVlfSx7Im5hbWUiOiJtb25pdG9yIiwiZW5hYmxlZCI6dHJ1ZX1dfQ.PYprJGO9EVlKnYJyK-zwJc43D6k8kCBf5L4Rg5Lr0gLXEmzmBAdvWChfx0SBAzh9kqzdbn9aMVlOBnds86zj2LX95hKrMAYn7XLy2_EaIwVPNhsbOnG176BE-h5Yp8N8X5RQVwpWIJr5HM0qwW_ZakaIsZWsobIOoz6Xzp31Hu0cxEAmcNT3YWHk3FpeyHxumnoxWftGf4xKQs-jpGTavY0qLsoDqfaKRcdvIpiqVe4hUCpyFN4cQdTcGuKgrVYjNkuOwCsMT2qEp5FkanWHVSI1pBDFL9IoB2xUaL8xgU_rwbnz3-s3D0nKk1Qm7Jd-uwQIvqiyHCmofw0c6oLeXkypknYSbAeD7mhUTlhSRsnyuztxyGSIVN5L5MsKON8-cZRAtdhDWzT10WUwC1bmsCSr5rAgIUMaI_GG5PtE1w1V_DFLJ4Y7F8TCoR4NoOac_Zau1ii0Z_gNFMI3MHpkIM2qrfM0Ld4CcjEvwcqhYKU9rI-7YFLQaEKbIkrRFoQg"
string "http://127.0.0.1:36323"
What am I missing? Is it normal that this tries to run against the host 127.0.0.1 instead of the host of my mender server?
Thanks a lot in advance!