I’d like to take a moment to talk about the new Mender Professional pricing that came out in an email today. I like many other here are a huge fan of Mender and very thankful for the efforts and support of the Northern Tech team. That being said, I feel like there is a lot of uncertainty going on right now for us users regarding pricing. Mender Professional (used to be Mender Hosted) and Mender Enterprise are both relatively recent changes to the Mender product family. I do understand that prices always go up, but according to the new pricing they released, Mender Professional will be jumping in price by about 2-3x even if you have up to 250 devices on their new plan. The biggest issue now is that if you want to test features like delta updates and scheduling deployments on a smaller fleet of devices, you are immediately paying $249 / month for those features. What I really enjoyed about Mender’s existing pricing is that you could build and scale a new customer / fleet without steep upfront costs. The bigger your fleet (and hopefully revenue), the more your Mender costs go up, win win if you ask me. Let’s take a look below for a cost comparison.
Current Mender Pricing
- Mender Professional: $90 - $125 per month @ 250 devices when you amortize the activation fee over 12 months. This equates to between $0.36 - $0.50 per device per month depending upon deployment size and frequency.
New Mender Pricing
- Mender Starter: The open source features of Mender, the best plan to support rapid product development without the hassle of setting up and managing any backend infrastructure. Pricing starts at $29 / month for up to 50 devices.
- Mender Professional: The best plan when entering the production phase and scaling up. Includes commercial features such as Delta updates, Scheduling deployments and Two factor authentication. Pricing starts at $249 / month for up to 250 devices.
With the new pricing, anything less than 250 devices means your price per device is $12 per year ($1 per month) up to ~ $3,000 per year, if you were looking to test just a single device (unlikely use case, but theoretically possible). Basically, if you have less than 250 devices, Mender Professional is probably going to get cost prohibitive in a hurry and best case, with the pricing they currently have released, represents a 2-3x price increase. It really would have been nice to have them reach out their customers to get feedback before this big of a pricing change.