Getting random timeout issues while accessing hosted mender apis

General Discussions
, ,
1

Getting random timeout issues while accessing hosted mender apis, around 1 in 5 API requests are failing.

---------------------Error logs below -----------------
D1iS_uwsn28wH1PD6tzO_7UumzPgI1YZCBXl3oCfd3UjbcSLyh-TV4
2024-01-24T10:13:53.735Z INFO 1614866 — [nio-8088-exec-9] c.w.mender.service.ArtifactWebClient : ArtifactResponse-ArtifactResponse(artifactName=edgex-glucose-app
-service_4_2_0_349, artifactId=51fcce0f-ea3a-4362-99bb-cf0c2a2c5657)
DeploymentData- CreateDeploymentData[artifact_name=edgex-glucose-app-service_4_2_0_349, all_devices=false, name=prod, force_installation=false]
mf - Manifest(id=1105, artifactId=edgex-glucose-app-service_4.2.0_349, manifest=ManifestDetails(dest_dir=/opt/ota/nuage-license/code/nuage-web/dist/, software_filesyste
m=rootfs-image, software_name=edgex-glucose-app-service_4.2.0_349, software_version=4.2.0, artifact_name=edgex-glucose-app-service_4.2.0_349, device_type=generic-x86_64
, filename=dist.tar, artifact_desc=artifact on mender from API - updated successfully, file_type=single-file, script=state-scripts/ArtifactInstall_Enter_00, optional=fa
lse, device_group=generic-device-group))
2024-01-24T10:14:04.738Z ERROR 1614866 — [nio-8088-exec-9] c.w.mender.auth.AuthenticationManager : Timeout on blocking read for 10000000000 NANOSECONDS

java.lang.IllegalStateException: Timeout on blocking read for 10000000000 NANOSECONDS
at reactor.core.publisher.BlockingSingleSubscriber.blockingGet(BlockingSingleSubscriber.java:123) ~[reactor-core-3.5.6.jar!/:3.5.6]
at reactor.core.publisher.Mono.block(Mono.java:1734) ~[reactor-core-3.5.6.jar!/:3.5.6]

Regards,
Naresh

2

Hi @nareshtech20,

Is this on Hosted Mender? In that case, you might be hitting a rate limit somewhere. How fast is this application calling?

Greetz,
Josef

3

Hi @TheYoctoJester,

Not more than 5 requests in 3 mins, we have got this response with timeout error after 15 mins.

Thanks,
Naresh