Hello everyone,
I’m using the Mender version 5.0.3 and sometimes the mender-updated service reports that it couldn’t send the deployment status to the Mender. After that, it always retry more times but it couldn’t send. Reboot device couldn’t fix. Therefore, my device can no longer send messages or communicate with Mender at all.
Jan 16 10:37:17 60102-600719 mender-update[760]: record_id=2429 severity=error time=“2026-Jan-16 10:37:17.246881” name=“Global” msg=“Request to push logs data failed: PUT 127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log"
Jan 16 10:37:17 60102-600719 mender-update[760]: record_id=2430 severity=error time=“2026-Jan-16 10:37:17.247215” name=“Global” msg=“Could not send deployment status: Connection reset by peer: PUT 127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log
Jan 16 10:37:17 60102-600719 mender-update[760]: record_id=2431 severity=info time=“2026-Jan-16 10:37:17.247379” name=“Global” msg=“Retrying status update after 300 seconds”
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2432 severity=info time=“2026-Jan-16 10:42:17.247616” name=“Global” msg=“Sending status update to server”
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2433 severity=debug time=“2026-Jan-16 10:42:17.248008” name=“Global” msg=“Pushing deployment status: failure”
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2434 severity=debug time=“2026-Jan-16 10:42:17.251667” name=“Global” msg=“Got new authentication token for server”
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2435 severity=trace time=“2026-Jan-16 10:42:17.252035” name=“Global” msg=“URL broken down into (protocol: http), (host: 127.0.0.1), (port: 45113), (path: /api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status),(username: ), (password: )”
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2436 severity=trace time=“2026-Jan-16 10:42:17.252252” name=“Global” msg=“Setting HOST address: 127.0.0.1:45113”
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2437 severity=debug time=“2026-Jan-16 10:42:17.252552” name=“api_http_client” url=“127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status” msg=“Hostname 127.0.0.1 resolved to [127.0.0.1]”
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2438 severity=debug time=“2026-Jan-16 10:42:17.253209” name=“api_http_client” url=“127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status” msg=“Connected to 127.0.0.1”
Jan 16 10:42:17 60102-600719 mender-auth[754]: record_id=4435 severity=debug time=“2026-Jan-16 10:42:17.253274” name=“http_server” ip=“127.0.0.1” msg=“Accepted connection.”
Jan 16 10:42:17 60102-600719 mender-auth[754]: record_id=4436 severity=trace time=“2026-Jan-16 10:42:17.253608” name=“http_server” ip=“127.0.0.1” msg=“Read 887 bytes of header data from stream.”
Jan 16 10:42:17 60102-600719 mender-auth[754]: record_id=4437 severity=debug time=“2026-Jan-16 10:42:17.253800” name=“http_server” path=”/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status” msg="Received headers:
Jan 16 10:42:17 60102-600719 mender-auth[754]: HOST: 127.0.0.1:45113
Jan 16 10:42:17 60102-600719 mender-auth[754]: Authorization: Bearer eyJhbGciOiJFZERTQSIsInR5cCI6IkpXVCJ9.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.5CFUZ4VaQQTTKAOBK848h5flMedERNHE4OLHlqP7BeTSzVcjBg8O-KLtiJw3pYCfUeZIbP7ZL1Tw5uQx9pNADw
Jan 16 10:42:17 60102-600719 mender-auth[754]: Accept: application/json
Jan 16 10:42:17 60102-600719 mender-auth[754]: Content-Length: 20
Jan 16 10:42:17 60102-600719 mender-auth[754]: Content-Type: application/json
Jan 16 10:42:17 60102-600719 mender-auth[754]: "
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2439 severity=trace time=“2026-Jan-16 10:42:17.253565” name=“api_http_client” url=“127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status” msg=“Wrote 887 bytes of header data to stream.”
Jan 16 10:42:17 60102-600719 mender-update[760]: record_id=2440 severity=trace time=“2026-Jan-16 10:42:17.253876” name=“api_http_client” url=“127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status” msg=“Wrote 20 bytes of body data to stream.”
Jan 16 10:42:17 60102-600719 mender-auth[754]: record_id=4438 severity=trace time=“2026-Jan-16 10:42:17.258196” name=“Global” msg=“URL broken down into (protocol: https), (host: hosted.mender.io), (port: 443), (path: /api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status),(username: ), (password: )”
Jan 16 10:42:17 60102-600719 mender-auth[754]: record_id=4439 severity=trace time=“2026-Jan-16 10:42:17.258529” name=“Global” msg=“Setting HOST address: hosted.mender..io”
Jan 16 10:42:17 60102-600719 mender-auth[754]: record_id=4440 severity=debug time=“2026-Jan-16 10:42:17.331135” name=“http_client” url=“127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status” msg=“ resolved to [44.195.10.24, 100.31.222.231, 2600:1f10:46d0:6c00:fb07:a3f9:f6e3:4495, 2600:1f10:46d0:6c01:e311:c549:36e1:9d67]”
Jan 16 10:42:18 60102-600719 mender-auth[754]: record_id=4441 severity=debug time=“2026-Jan-16 10:42:18.000483” name=“http_client” url=“127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status” msg=“https: Successful SSL handshake”
Jan 16 10:42:18 60102-600719 mender-auth[754]: record_id=4442 severity=debug time=“2026-Jan-16 10:42:18.000750” name=“http_client” url=“127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/status” msg=“Connected to 44.195.10.24”
…
Jan 16 10:42:27 60102-600719 mender-auth[754]: record_id=4910 severity=trace time=“2026-Jan-16 10:42:27.448480” name=“http_server” path=“/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log” msg=“Wrote 452 bytes of header data to stream.”
Jan 16 10:42:27 60102-600719 mender-auth[754]: record_id=4911 severity=trace time=“2026-Jan-16 10:42:27.448662” name=“http_client” url=“127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log” msg=“Read 92 bytes of body data from stream.”
Jan 16 10:42:27 60102-600719 mender-auth[754]: record_id=4912 severity=trace time=“2026-Jan-16 10:42:27.448914” name=“http_server” path=“/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log” msg=“Wrote 92 bytes of body data to stream.”
Jan 16 10:42:27 60102-600719 mender-update[760]: record_id=2677 severity=trace time=“2026-Jan-16 10:42:27.448531” name=“api_http_client” url=“http://127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log” msg=“Read 452 bytes of header data from stream.”
Jan 16 10:42:27 60102-600719 mender-update[760]: record_id=2678 severity=debug time=“2026-Jan-16 10:42:27.448893” name=“api_http_client” url=“http://127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log” msg=“Received response: 413 Request Entity Too Large”
Jan 16 10:42:27 60102-600719 mender-update[760]: record_id=2679 severity=debug time=“2026-Jan-16 10:42:27.449108” name=“api_http_client” url=”http://127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log” msg="Received headers:
Jan 16 10:42:27 60102-600719 mender-update[760]: Date: Fri, 16 Jan 2026 10:42:19 GMT
Jan 16 10:42:27 60102-600719 mender-update[760]: X-Content-Type-Options: nosniff
Jan 16 10:42:27 60102-600719 mender-update[760]: X-Xss-Protection: 1; mode=block
Jan 16 10:42:27 60102-600719 mender-update[760]: Content-Type: application/json; charset=utf-8
Jan 16 10:42:27 60102-600719 mender-update[760]: Content-Length: 92
Jan 16 10:42:27 60102-600719 mender-update[760]: Connection: keep-alive
Jan 16 10:42:27 60102-600719 mender-update[760]: X-Mender-Version: 7.4.0+1
Jan 16 10:42:27 60102-600719 mender-update[760]: Referrer-Policy: no-referrer
Jan 16 10:42:27 60102-600719 mender-update[760]: Strict-Transport-Security: max-age=31536000; includeSubDomains; preload
Jan 16 10:42:27 60102-600719 mender-update[760]: X-Men-Requestid: b130af9c-df4e-4fa1-8de0-68be8d760a22
Jan 16 10:42:27 60102-600719 mender-update[760]: X-Mender-Chart: mender-7.4.0+1
Jan 16 10:42:27 60102-600719 mender-update[760]: "
Jan 16 10:42:27 60102-600719 mender-update[760]: record_id=2680 severity=trace time=“2026-Jan-16 10:42:27.449430” name=“api_http_client” url=”http://127.0.0.1:45113/api/devices/v1/deployments/device/deployments/36b7cd86-8132-48f5-abdc-a00e00e6ff82/log” msg=“Read 92 bytes of body data from stream.”
Jan 16 10:42:27 60102-600719 mender-update[760]: record_id=2681 severity=error time=“2026-Jan-16 10:42:27.449927” name=“Global” msg=“Could not send deployment status: Bad response error: Got unexpected response 413 from logs API: http: request body too large”
Jan 16 10:42:27 60102-600719 mender-update[760]: record_id=2682 severity=info time=“2026-Jan-16 10:42:27.450112” name=“Global” msg=“Retrying status update after 300 seconds”
This issue can be worked around by deleting the mender-store file and restart mender service or reboot device. But I don’t know why my device has these issues.