Trying to install Mender Server on a clean Ubuntu VM running k3s. I followed the tutorial to the letter (changed the domain names etc of course), but the helm deployment of the server keeps failing (it times out after 5 minutes). How do I troubleshoot this?
Below is the output of the helm upgrade command with --debug flag. Also included kubectl get pods output.
Release "mender" does not exist. Installing it now.
Error: failed pre-install: 1 error occurred:
* timed out waiting for the condition
root@mender-server:/home/thijs# helm upgrade --install mender mender/mender --wait -f mender-values.yml --debug
history.go:56: 2026-07-02 20:57:00.473799696 +0000 UTC m=+0.075558821 [debug] getting history for release mender
upgrade.go:164: 2026-07-02 20:57:00.591067798 +0000 UTC m=+0.192826921 [debug] preparing upgrade for mender
upgrade.go:172: 2026-07-02 20:57:01.442325284 +0000 UTC m=+1.044084438 [debug] performing update for mender
upgrade.go:375: 2026-07-02 20:57:02.314117047 +0000 UTC m=+1.915876208 [debug] creating upgraded release for mender
client.go:506: 2026-07-02 20:57:02.564907485 +0000 UTC m=+2.166666607 [debug] Starting delete for "mongodb-common-prerelease" Secret
client.go:510: 2026-07-02 20:57:02.573730958 +0000 UTC m=+2.175490102 [debug] Ignoring delete failure for "mongodb-common-prerelease" /v1, Kind=Secret: secrets "mongodb-common-prerelease" not found
wait.go:114: 2026-07-02 20:57:02.573797189 +0000 UTC m=+2.175556310 [debug] beginning wait for 1 resources to be deleted with timeout of 5m0s
client.go:144: 2026-07-02 20:57:02.845484747 +0000 UTC m=+2.447243874 [debug] creating 1 resource(s)
client.go:506: 2026-07-02 20:57:02.88292093 +0000 UTC m=+2.484680088 [debug] Starting delete for "mender-deployments-migration" Job
wait.go:114: 2026-07-02 20:57:02.902860833 +0000 UTC m=+2.504619989 [debug] beginning wait for 1 resources to be deleted with timeout of 5m0s
client.go:144: 2026-07-02 20:57:03.203593431 +0000 UTC m=+2.805352601 [debug] creating 1 resource(s)
client.go:753: 2026-07-02 20:57:03.246117172 +0000 UTC m=+2.847876293 [debug] Watching for changes to Job mender-deployments-migration with timeout of 5m0s
client.go:781: 2026-07-02 20:57:03.272347793 +0000 UTC m=+2.874106954 [debug] Add/Modify event for mender-deployments-migration: ADDED
client.go:820: 2026-07-02 20:57:03.272397574 +0000 UTC m=+2.874156697 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 0, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:03.681651545 +0000 UTC m=+3.283410726 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:03.681873445 +0000 UTC m=+3.283632569 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 0, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:04.686010758 +0000 UTC m=+4.287769892 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:04.68605245 +0000 UTC m=+4.287811572 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 0, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:15.863583696 +0000 UTC m=+15.465342873 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:15.863653112 +0000 UTC m=+15.465412235 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 0, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:16.868474909 +0000 UTC m=+16.470234063 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:16.868518934 +0000 UTC m=+16.470278058 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 0, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:16.883346566 +0000 UTC m=+16.485105725 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:16.883401323 +0000 UTC m=+16.485160444 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 1, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:24.014492305 +0000 UTC m=+23.616251486 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:24.014633673 +0000 UTC m=+23.616392837 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 1, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:25.018737629 +0000 UTC m=+24.620496806 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:25.018902335 +0000 UTC m=+24.620661498 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 1, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:36.95684604 +0000 UTC m=+36.558605163 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:36.956927212 +0000 UTC m=+36.558686365 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 1, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:37.962274366 +0000 UTC m=+37.564033524 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:37.962344635 +0000 UTC m=+37.564103771 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 1, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:37.975406823 +0000 UTC m=+37.577165976 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:37.975458046 +0000 UTC m=+37.577217173 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 2, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:54.024820205 +0000 UTC m=+53.626579378 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:54.024873795 +0000 UTC m=+53.626632919 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 2, jobs succeeded: 0
client.go:781: 2026-07-02 20:57:56.025777145 +0000 UTC m=+55.627536306 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:57:56.025845667 +0000 UTC m=+55.627604791 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 2, jobs succeeded: 0
client.go:781: 2026-07-02 20:58:07.135174644 +0000 UTC m=+66.736933810 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:58:07.135223934 +0000 UTC m=+66.736983056 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 2, jobs succeeded: 0
client.go:781: 2026-07-02 20:58:08.153445292 +0000 UTC m=+67.755204452 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:58:08.153625885 +0000 UTC m=+67.755385043 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 2, jobs succeeded: 0
client.go:781: 2026-07-02 20:58:08.206065573 +0000 UTC m=+67.807824735 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:58:08.206123345 +0000 UTC m=+67.807882469 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 3, jobs succeeded: 0
client.go:781: 2026-07-02 20:58:45.059191239 +0000 UTC m=+104.660950403 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:58:45.059280344 +0000 UTC m=+104.661039466 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 3, jobs succeeded: 0
client.go:781: 2026-07-02 20:58:46.046644643 +0000 UTC m=+105.648403839 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:58:46.046882546 +0000 UTC m=+105.648641708 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 3, jobs succeeded: 0
client.go:781: 2026-07-02 20:58:57.30372025 +0000 UTC m=+116.905479433 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:58:57.303780173 +0000 UTC m=+116.905539299 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 3, jobs succeeded: 0
client.go:781: 2026-07-02 20:58:58.324257541 +0000 UTC m=+117.926016709 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:58:58.324400967 +0000 UTC m=+117.926160129 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 3, jobs succeeded: 0
client.go:781: 2026-07-02 20:58:58.374981019 +0000 UTC m=+117.976740186 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 20:58:58.37502319 +0000 UTC m=+117.976782312 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 4, jobs succeeded: 0
client.go:781: 2026-07-02 21:00:15.069732054 +0000 UTC m=+194.671491230 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 21:00:15.069799171 +0000 UTC m=+194.671558295 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 4, jobs succeeded: 0
client.go:781: 2026-07-02 21:00:16.084505982 +0000 UTC m=+195.686265131 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 21:00:16.084581275 +0000 UTC m=+195.686340395 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 4, jobs succeeded: 0
client.go:781: 2026-07-02 21:00:27.629222459 +0000 UTC m=+207.230981624 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 21:00:27.629263744 +0000 UTC m=+207.231022867 [debug] mender-deployments-migration: Jobs active: 1, jobs failed: 4, jobs succeeded: 0
client.go:781: 2026-07-02 21:00:28.658998428 +0000 UTC m=+208.260757551 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 21:00:28.659088336 +0000 UTC m=+208.260847458 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 4, jobs succeeded: 0
client.go:781: 2026-07-02 21:00:28.676013935 +0000 UTC m=+208.277773082 [debug] Add/Modify event for mender-deployments-migration: MODIFIED
client.go:820: 2026-07-02 21:00:28.676062234 +0000 UTC m=+208.277821356 [debug] mender-deployments-migration: Jobs active: 0, jobs failed: 5, jobs succeeded: 0
client.go:506: 2026-07-02 21:02:03.271121213 +0000 UTC m=+302.872880349 [debug] Starting delete for "mongodb-common-prerelease" Secret
wait.go:114: 2026-07-02 21:02:03.2760893 +0000 UTC m=+302.877848426 [debug] beginning wait for 1 resources to be deleted with timeout of 5m0s
upgrade.go:487: 2026-07-02 21:02:03.280110827 +0000 UTC m=+302.881869950 [debug] warning: Upgrade "mender" failed: pre-upgrade hooks failed: 1 error occurred:
* timed out waiting for the condition
Error: UPGRADE FAILED: pre-upgrade hooks failed: 1 error occurred:
* timed out waiting for the condition
helm.go:92: 2026-07-02 21:02:03.342637398 +0000 UTC m=+302.944396538 [debug] pre-upgrade hooks failed: 1 error occurred:
* timed out waiting for the condition
UPGRADE FAILED
main.newUpgradeCmd.func2
helm.sh/helm/v3/cmd/helm/upgrade.go:244
github.com/spf13/cobra.(*Command).execute
github.com/spf13/cobra@v1.10.2/command.go:1015
github.com/spf13/cobra.(*Command).ExecuteC
github.com/spf13/cobra@v1.10.2/command.go:1148
github.com/spf13/cobra.(*Command).Execute
github.com/spf13/cobra@v1.10.2/command.go:1071
main.main
helm.sh/helm/v3/cmd/helm/helm.go:91
runtime.main
runtime/proc.go:290
runtime.goexit
runtime/asm_amd64.s:1771
kubectl get pods:
NAME READY STATUS RESTARTS AGE
mender-deployments-migration-2tmwv 0/1 Error 0 5m13s
mender-deployments-migration-497b2 0/1 Error 0 6m4s
mender-deployments-migration-4xdbg 0/1 Error 0 6m55s
mender-deployments-migration-64xmc 0/1 CreateContainerConfigError 0 53s
mender-deployments-migration-9mxjd 0/1 Error 0 3m43s
mender-deployments-migration-b4flr 0/1 Error 0 6m34s
mender-mongodb-59f9cd9c5f-gzksc 0/1 CrashLoopBackOff 7 (47s ago) 12m