# \#mender-connect **URL:** https://hub.mender.io/tag/mender-connect/174.md [Latest](https://hub.mender.io/latest.md) · [Categories](https://hub.mender.io/categories.md) · [Tags](https://hub.mender.io/tags.md) --- ## [Troubleshooting addon goes offline for hours](https://hub.mender.io/t/troubleshooting-addon-goes-offline-for-hours/7990)
**Author:** [@roee.douek](https://hub.mender.io/u/roee.douek)\ **Replies:** 8\ **Last updated:** [September 19, 2025, 10:44am UTC](https://hub.mender.io/t/troubleshooting-addon-goes-offline-for-hours/7990 "2025-09-19T10:44:29Z")
Hi We observed that on our devices, mender-connect addon goes offline for long periods of time (could be few hours) The effect is only troubleshooting is offline, and deployment and inventory updates still works an ex… --- ## [Mender-connect failed on enterprise server](https://hub.mender.io/t/mender-connect-failed-on-enterprise-server/7736)
**Author:** [@Yoyo](https://hub.mender.io/u/Yoyo)\ **Replies:** 1\ **Last updated:** [April 17, 2025, 12:09pm UTC](https://hub.mender.io/t/mender-connect-failed-on-enterprise-server/7736 "2025-04-17T12:09:21Z")
Right now, I’m trying to use Mender Connect on our self-hosted dev environment. However, when I click the “Connect Terminal” button, I get a 400 websocket failed error. I’ve tried using the same client configuration wi… --- ## [Didn't find service unit 'mender-connect.service'](https://hub.mender.io/t/didnt-find-service-unit-mender-connect-service/7592)
**Author:** [@tpilz](https://hub.mender.io/u/tpilz)\ **Replies:** 2\ **Last updated:** [February 26, 2025, 11:33am UTC](https://hub.mender.io/t/didnt-find-service-unit-mender-connect-service/7592 "2025-02-26T11:33:19Z")
Hi, some support is required. I am trying to build an custom image for an iMX8m Plus CPU on a phyBOARD including mender communication. I was able to merge all the information from the mender howtos regarding a custom Y… --- ## [How to send request-response from mender server to device](https://hub.mender.io/t/how-to-send-request-response-from-mender-server-to-device/7242)
**Author:** [@rabbyt](https://hub.mender.io/u/rabbyt)\ **Replies:** 1\ **Last updated:** [October 18, 2024, 12:28pm UTC](https://hub.mender.io/t/how-to-send-request-response-from-mender-server-to-device/7242 "2024-10-18T12:28:48Z")
Hi, i am wondering if there is a way how to send JSON data by http or anything from server to a specific device. i am guessing that can be done through deviceconnect service bud I didn’t find any topic about that. thanks… --- ## [Remote terminal not working - on-prem server](https://hub.mender.io/t/remote-terminal-not-working-on-prem-server/6758)
**Author:** [@extm](https://hub.mender.io/u/extm)\ **Replies:** 13\ **Last updated:** [April 26, 2024, 12:22pm UTC](https://hub.mender.io/t/remote-terminal-not-working-on-prem-server/6758 "2024-04-26T12:22:04Z")
Hi, We have moved to our production on-prem server and now our remote terminal is not working. I have verified that mender-connect works by using mender-cli and following Remote Terminal | Mender documentation. When usi… --- ## [Mender connect trying to authenticate against a local service?](https://hub.mender.io/t/mender-connect-trying-to-authenticate-against-a-local-service/6688)
**Author:** [@vorkutt](https://hub.mender.io/u/vorkutt)\ **Replies:** 2\ **Last updated:** [March 26, 2024, 1:53pm UTC](https://hub.mender.io/t/mender-connect-trying-to-authenticate-against-a-local-service/6688 "2024-03-26T13:53:16Z")
Greetings, I am evaluating Mender for my company, and I came across an error and I did not successfully got over it after trying for over a day. Important notice: We are not running an enterprise installation, we only u… --- ## [Unable to connect terminal : WebSocket connection failed](https://hub.mender.io/t/unable-to-connect-terminal-websocket-connection-failed/4277)
**Author:** [@Jerry](https://hub.mender.io/u/Jerry)\ **Replies:** 5\ **Last updated:** [February 15, 2024, 8:54am UTC](https://hub.mender.io/t/unable-to-connect-terminal-websocket-connection-failed/4277 "2024-02-15T08:54:48Z")
I installed mender-connect on my clients and i can see the “launch a new remote terminal session” from mender server dashboard but when i click this link, i get a “connection to remote terminal is forbidden” message. On… --- ## [Mender Websocket Connection](https://hub.mender.io/t/mender-websocket-connection/6331)
**Author:** [@pyxlwuff](https://hub.mender.io/u/pyxlwuff)\ **Replies:** 1\ **Last updated:** [November 11, 2023, 7:54pm UTC](https://hub.mender.io/t/mender-websocket-connection/6331 "2023-11-11T19:54:10Z")
Hi there, I’ve noticed there’s an endpoint in the management api that lets you establish a direct connection with a device (/devices/{id}/connect) but i’m not too sure how to interface with it. I’ve been able to get some … --- ## [Mender-connect - Remote Terminal - Increase terminal height and width](https://hub.mender.io/t/mender-connect-remote-terminal-increase-terminal-height-and-width/6272)
**Author:** [@bssi](https://hub.mender.io/u/bssi)\ **Replies:** 5\ **Last updated:** [October 20, 2023, 1:55pm UTC](https://hub.mender.io/t/mender-connect-remote-terminal-increase-terminal-height-and-width/6272 "2023-10-20T13:55:58Z")
The Remote terminal is quite small (width 70, height 25). I tried modifying /etc/mender-connect.conf and restarting mender-connect.service cat /etc/mender/mender-connect.conf { "ShellCommand": "/bin/bash", "Ter… --- ## [Remote terminal not working](https://hub.mender.io/t/remote-terminal-not-working/5537)
**Author:** [@nrmmota](https://hub.mender.io/u/nrmmota)\ **Replies:** 4\ **Last updated:** [January 19, 2023, 12:39pm UTC](https://hub.mender.io/t/remote-terminal-not-working/5537 "2023-01-19T12:39:13Z")
Hi, Currently using Yocto and Mender with kirkstone branch. I’ve installed mender-connect successfully, however, mender-client doesn’t have DBus enabled by default. DBus API is not available either on the /usr/share/db… --- ## [Not getting linux prompt in mender remote terminal](https://hub.mender.io/t/not-getting-linux-prompt-in-mender-remote-terminal/5505)
**Author:** [@nikhil.yadav](https://hub.mender.io/u/nikhil.yadav)\ **Replies:** 0\ **Last updated:** [December 19, 2022, 9:27am UTC](https://hub.mender.io/t/not-getting-linux-prompt-in-mender-remote-terminal/5505 "2022-12-19T09:27:47Z")
Hi, We are using Mender 3.4.0 client with mender-connect v 2.1.0 on ubuntu server. Sometimes we observe that when we try to connect to the remote terminal we see the terminal window getting opened but no prompt appearin… --- ## [Extracting data from devices in the field](https://hub.mender.io/t/extracting-data-from-devices-in-the-field/5257)
**Author:** [@moh-dev](https://hub.mender.io/u/moh-dev)\ **Replies:** 2\ **Last updated:** [September 29, 2022, 8:18am UTC](https://hub.mender.io/t/extracting-data-from-devices-in-the-field/5257 "2022-09-29T08:18:50Z")
Hello, We are planning on using the mender solution to manage and deploy updates to our upcoming embedded device. Our embedded device currently collects various data and logs it on in a SQLite data base. We have a requ… --- ## [Mender-connect is unable to connect to mender-server](https://hub.mender.io/t/mender-connect-is-unable-to-connect-to-mender-server/4134)
**Author:** [@Dave](https://hub.mender.io/u/Dave)\ **Replies:** 24\ **Last updated:** [June 23, 2022, 6:55pm UTC](https://hub.mender.io/t/mender-connect-is-unable-to-connect-to-mender-server/4134 "2022-06-23T18:55:38Z")
Hi, Currently we are using mender server 3.0.1 (self hosted) in conjunction with mender-client 3.1.0 successfully. As a backup solution to remotely access our devices, I would like to use mender-connect. I installed me… --- ## [Mender-connect stop working on short internet outtage](https://hub.mender.io/t/mender-connect-stop-working-on-short-internet-outtage/3526)
**Author:** [@ruben](https://hub.mender.io/u/ruben)\ **Replies:** 5\ **Last updated:** [May 30, 2022, 9:56am UTC](https://hub.mender.io/t/mender-connect-stop-working-on-short-internet-outtage/3526 "2022-05-30T09:56:42Z")
Hi, We have problems that mender-connect stops working when the internet connection (in our case dsl reconnect) is lost for a short time. Network and link is still there. This issue doesn’t happen on each dsl reconnect… --- ## ["Bad Handshake" with mender-cli](https://hub.mender.io/t/bad-handshake-with-mender-cli/4455)
**Author:** [@drewmoseley](https://hub.mender.io/u/drewmoseley)\ **Replies:** 10\ **Last updated:** [February 10, 2022, 3:21pm UTC](https://hub.mender.io/t/bad-handshake-with-mender-cli/4455 "2022-02-10T15:21:30Z")
I recently started seeing the “Bad Handshake” issue with mender-connect terminal connections. Interestingly it only seems to happen when using mender-cli and not when using the web UI. I was able to reproduce it with bot… --- ## [Mender-connect terminal fails to connect](https://hub.mender.io/t/mender-connect-terminal-fails-to-connect/4046)
**Author:** [@elipsion](https://hub.mender.io/u/elipsion)\ **Replies:** 2\ **Last updated:** [September 2, 2021, 6:16pm UTC](https://hub.mender.io/t/mender-connect-terminal-fails-to-connect/4046 "2021-09-02T18:16:22Z")
Sessions fail to establish, without producing any logs on device. The only relevant output is the following from the deviceconnect service: time="2021-08-30T14:36:08Z" level=info byteswritten=152 clientip=10.42.0.72 fil… --- ## [Mender-connect sometimes fails](https://hub.mender.io/t/mender-connect-sometimes-fails/3399)
**Author:** [@johan](https://hub.mender.io/u/johan)\ **Replies:** 12\ **Last updated:** [July 13, 2021, 6:21am UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399 "2021-07-13T06:21:51Z")
Sometimes, mender-connect fails to reach the server. After a while, it suddenly works, and sometimes a reboot works. Restarting the mender-connect.service also seems to work. The error message in the log is \*connection … --- ## [Mender-connect remote terminal access suddenly dissappeared in all devices](https://hub.mender.io/t/mender-connect-remote-terminal-access-suddenly-dissappeared-in-all-devices/3845)
**Author:** [@anishmonachan](https://hub.mender.io/u/anishmonachan)\ **Replies:** 7\ **Last updated:** [July 8, 2021, 7:15am UTC](https://hub.mender.io/t/mender-connect-remote-terminal-access-suddenly-dissappeared-in-all-devices/3845 "2021-07-08T07:15:33Z")
Hello, I’ve an issue with mender-connect. Yesterday, all fleet of devices which are running on meta-mender, the mender remote terminal access has disappeared. That means there is no button to launch remote terminal from… --- ## [Remote terminal connection failed](https://hub.mender.io/t/remote-terminal-connection-failed/3238)
**Author:** [@Piocky](https://hub.mender.io/u/Piocky)\ **Replies:** 18\ **Last updated:** [June 30, 2021, 7:52pm UTC](https://hub.mender.io/t/remote-terminal-connection-failed/3238 "2021-06-30T19:52:05Z")
Hi, I updated my Mender Open-Source server to 2.6 as we wanted to test the new remote terminal feature, but it doesn’t work so far. We use Raspberry Pi 3 model A+ in our project, with Yocto image and Mender system upda… --- ## [Mender-connect randomly doesn't connect to server](https://hub.mender.io/t/mender-connect-randomly-doesnt-connect-to-server/3378)
**Author:** [@ruben](https://hub.mender.io/u/ruben)\ **Replies:** 8\ **Last updated:** [April 30, 2021, 7:42am UTC](https://hub.mender.io/t/mender-connect-randomly-doesnt-connect-to-server/3378 "2021-04-30T07:42:35Z")
Hi, we integrated mender-connect to our product and it is a really great tool!! Randomly we are facing problems that devices don’t connect to server after a reboot. mender-client connection works fine. Log output from…