# Unable to reset user passwords in 3.5.1

**URL:** <https://hub.mender.io/t/unable-to-reset-user-passwords-in-3-5-1/5778>\
**Category:** General Discussions\
**Tags:** gui\
**Created:** [April 20, 2023, 12:45pm UTC](https://hub.mender.io/t/unable-to-reset-user-passwords-in-3-5-1/5778 "2023-04-20T12:45:15Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![rtm516](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/rtm516/32/1894_2.png) [@rtm516](https://hub.mender.io/u/rtm516)\
**Post date:** [April 20, 2023, 12:45pm UTC](https://hub.mender.io/t/unable-to-reset-user-passwords-in-3-5-1/5778/1 "2023-04-20T12:45:15Z")

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In 3.5.1 the option to change users passwords from the User management page within settings has dissapeared.  
There is a reset password email check box but that seemingly doesn’t work either there is no way of restoring a users access to their account. ([Email not send to user](https://hub.mender.io/t/email-not-send-to-user/5758))

Is this a bug or do I need to set some form of environment variable to get it working?

This is using the open-source version.
