# Stop mender update after header mismatch

**URL:** <https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906>\
**Category:** General Discussions\
**Tags:** update-modules, warrior, hosted-mender\
**Created:** [November 30, 2020, 10:06am UTC](https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906 "2020-11-30T10:06:38Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![danie](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/danie/32/620_2.png) [@danie](https://hub.mender.io/u/danie)\
**Post date:** [November 30, 2020, 10:06am UTC](https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906/1 "2020-11-30T10:06:38Z")

</div>

Hi,

We’re trying out with [hosted.mender.io](http://hosted.mender.io) and if the header mismatch occurs in mender artifact it’s waiting 1 minute and trying again (this occurs 3 times). I want to change this behaviour as failure in dashboard after 1 failure.

Can this be done with hosted mender?  
Can we change this behaviour in mender client?

Thanks in advance.

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**Author:** ![drewmoseley](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/drewmoseley/32/47_2.png) [@drewmoseley](https://hub.mender.io/u/drewmoseley)\
**Post date:** [November 30, 2020, 5:50pm UTC](https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906/2 "2020-11-30T17:50:20Z")

</div>

Hi @danie I’m guessing this occurs because you have specified retries when you created the deployment. Those retries will always happen when a deployment fails. You should be able to just eliminate the retries when you create the deployment and this issue will go away.

Drew

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**Author:** ![danie](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/danie/32/620_2.png) [@danie](https://hub.mender.io/u/danie)\
**Post date:** [December 1, 2020, 6:12am UTC](https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906/3 "2020-12-01T06:12:56Z")

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Here while creating the deployment the retries section specifies “Don’t retry” yet, it’s trying 3 times

 ![Screenshot from 2020-12-01 11-36-45](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/1X/25b6eb46ab8d9e4c638627afc165554cc1e5634e.png)

Do I need to change it somewhere else?

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**Author:** ![mirzak](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/mirzak/32/2056_2.png) [@mirzak](https://hub.mender.io/u/mirzak)\
**Post date:** [December 1, 2020, 7:40am UTC](https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906/4 "2020-12-01T07:40:00Z")

</div>

I do not think that this is related to the server side settings.

The Mender client does not distinguish between errors and it will use [RetryPollIntervalSeconds](https://docs.mender.io/client-installation/configuration-file/configuration-options#retrypollintervalseconds) for any error it gets during the update cycle. I thin this is what you are seeing.

If you can share the Mender client log, we can make a final confirmation that this is the case.

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<div class="post-metadata">

**Author:** ![danie](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/danie/32/620_2.png) [@danie](https://hub.mender.io/u/danie)\
**Post date:** [December 1, 2020, 10:07am UTC](https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906/5 "2020-12-01T10:07:23Z")

</div>

I’m appending the log for your reference. NOTE: It is big and the whole log took 3 and half minutes.

```auto
-- Logs begin at Thu 1970-01-01 00:00:06 UTC. --
Dec 01 09:57:35 imx6ulevk mender[293]: time="2020-12-01T09:57:35Z" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2"
Dec 01 09:57:35 imx6ulevk mender[293]: time="2020-12-01T09:57:35Z" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2"
Dec 01 09:57:35 imx6ulevk mender[293]: time="2020-12-01T09:57:35Z" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]"
Dec 01 09:57:36 imx6ulevk mender[293]: time="2020-12-01T09:57:36Z" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]"
Dec 01 09:57:37 imx6ulevk mender[293]: time="2020-12-01T09:57:37Z" level=info msg="Correct request for getting image from: https://s3.amazonaws.com/hosted-mender-artifacts/5f02d290608e2bc4c8a6b7d0/2e089875-5b43-4259-8992-898b70480461?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAQWI25QR6MOCESDWO%2F20201201%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20201201T095736Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-type=application%2Fvnd.mender-artifact&X-Amz-Signature=648dfb1359a7e3362a42ad3b95ac879fd9cf2c841291309b248b7b14e3df114d [name: demo-false-signed; devices: [imx6ulevk]]"
Dec 01 09:57:37 imx6ulevk mender[293]: time="2020-12-01T09:57:37Z" level=info msg="State transition: update-check [Sync] -> update-fetch [Download_Enter]"
Dec 01 09:57:37 imx6ulevk mender[293]: time="2020-12-01T09:57:37Z" level=info msg="Running Mender client version: 2.4.1-build2-dirty"
Dec 01 09:57:43 imx6ulevk mender[293]: time="2020-12-01T09:57:43Z" level=info msg="State transition: update-fetch [Download_Enter] -> update-store [Download_Enter]"
Dec 01 09:57:44 imx6ulevk mender[293]: time="2020-12-01T09:57:44Z" level=error msg="Fetching Artifact headers failed: installer: failed to read Artifact: readHeaderV3: reader: invalid signature: crypto/rsa: verification error"
Dec 01 09:57:44 imx6ulevk mender[293]: time="2020-12-01T09:57:44Z" level=error msg="Fetching Artifact headers failed: installer: failed to read Artifact: readHeaderV3: reader: invalid signature: crypto/rsa: verification error"
Dec 01 09:57:44 imx6ulevk mender[293]: time="2020-12-01T09:57:44Z" level=info msg="State transition: update-store [Download_Enter] -> fetch-install-retry-wait [Download_Enter]"
Dec 01 09:58:44 imx6ulevk mender[293]: time="2020-12-01T09:58:44Z" level=info msg="State transition: fetch-install-retry-wait [Download_Enter] -> update-fetch [Download_Enter]"
Dec 01 09:58:57 imx6ulevk mender[293]: time="2020-12-01T09:58:57Z" level=info msg="State transition: update-fetch [Download_Enter] -> update-store [Download_Enter]"
Dec 01 09:58:58 imx6ulevk mender[293]: time="2020-12-01T09:58:58Z" level=error msg="Fetching Artifact headers failed: installer: failed to read Artifact: readHeaderV3: reader: invalid signature: crypto/rsa: verification error"
Dec 01 09:58:58 imx6ulevk mender[293]: time="2020-12-01T09:58:58Z" level=error msg="Fetching Artifact headers failed: installer: failed to read Artifact: readHeaderV3: reader: invalid signature: crypto/rsa: verification error"
Dec 01 09:58:58 imx6ulevk mender[293]: time="2020-12-01T09:58:58Z" level=info msg="State transition: update-store [Download_Enter] -> fetch-install-retry-wait [Download_Enter]"
Dec 01 09:59:58 imx6ulevk mender[293]: time="2020-12-01T09:59:58Z" level=info msg="State transition: fetch-install-retry-wait [Download_Enter] -> update-fetch [Download_Enter]"
Dec 01 09:59:59 imx6ulevk mender[293]: time="2020-12-01T09:59:59Z" level=info msg="State transition: update-fetch [Download_Enter] -> update-store [Download_Enter]"
Dec 01 10:00:00 imx6ulevk mender[293]: time="2020-12-01T10:00:00Z" level=error msg="Fetching Artifact headers failed: installer: failed to read Artifact: readHeaderV3: reader: invalid signature: crypto/rsa: verification error"
Dec 01 10:00:00 imx6ulevk mender[293]: time="2020-12-01T10:00:00Z" level=error msg="Fetching Artifact headers failed: installer: failed to read Artifact: readHeaderV3: reader: invalid signature: crypto/rsa: verification error"
Dec 01 10:00:00 imx6ulevk mender[293]: time="2020-12-01T10:00:00Z" level=info msg="State transition: update-store [Download_Enter] -> fetch-install-retry-wait [Download_Enter]"
Dec 01 10:01:00 imx6ulevk mender[293]: time="2020-12-01T10:01:00Z" level=info msg="State transition: fetch-install-retry-wait [Download_Enter] -> update-fetch [Download_Enter]"
Dec 01 10:01:18 imx6ulevk mender[293]: time="2020-12-01T10:01:18Z" level=info msg="State transition: update-fetch [Download_Enter] -> update-store [Download_Enter]"
Dec 01 10:01:18 imx6ulevk mender[293]: time="2020-12-01T10:01:18Z" level=error msg="Fetching Artifact headers failed: installer: failed to read Artifact: readHeaderV3: reader: invalid signature: crypto/rsa: verification error"
Dec 01 10:01:18 imx6ulevk mender[293]: time="2020-12-01T10:01:18Z" level=error msg="Fetching Artifact headers failed: installer: failed to read Artifact: readHeaderV3: reader: invalid signature: crypto/rsa: verification error"
Dec 01 10:01:18 imx6ulevk mender[293]: time="2020-12-01T10:01:18Z" level=info msg="State transition: update-store [Download_Enter] -> fetch-install-retry-wait [Download_Enter]"
Dec 01 10:01:18 imx6ulevk mender[293]: time="2020-12-01T10:01:18Z" level=info msg="State transition: fetch-install-retry-wait [Download_Enter] -> update-error [ArtifactFailure]"
Dec 01 10:01:19 imx6ulevk mender[293]: time="2020-12-01T10:01:19Z" level=info msg="State transition: update-error [ArtifactFailure] -> cleanup [Error]"
Dec 01 10:01:19 imx6ulevk mender[293]: time="2020-12-01T10:01:19Z" level=info msg="State transition: cleanup [Error] -> update-status-report [none]"
Dec 01 10:01:19 imx6ulevk mender[293]: time="2020-12-01T10:01:19Z" level=info msg="State transition: update-status-report [none] -> idle [Idle]"
Dec 01 10:01:19 imx6ulevk mender[293]: time="2020-12-01T10:01:19Z" level=info msg="authorization data present and valid"
Dec 01 10:01:19 imx6ulevk mender[293]: time="2020-12-01T10:01:19Z" level=info msg="State transition: idle [Idle] -> check-wait [Idle]"
Dec 01 10:01:19 imx6ulevk mender[293]: time="2020-12-01T10:01:19Z" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]"
Dec 01 10:01:19 imx6ulevk mender[293]: time="2020-12-01T10:01:19Z" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2"
Dec 01 10:01:19 imx6ulevk mender[293]: time="2020-12-01T10:01:19Z" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2"
Dec 01 10:01:20 imx6ulevk mender[293]: time="2020-12-01T10:01:20Z" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]"
Dec 01 10:01:20 imx6ulevk mender[293]: time="2020-12-01T10:01:20Z" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]"
Dec 01 10:01:20 imx6ulevk mender[293]: time="2020-12-01T10:01:20Z" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]"
Dec 01 10:01:21 imx6ulevk mender[293]: time="2020-12-01T10:01:21Z" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]"
Dec 01 10:01:21 imx6ulevk mender[293]: time="2020-12-01T10:01:21Z" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2"
Dec 01 10:01:21 imx6ulevk mender[293]: time="2020-12-01T10:01:21Z" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2"
Dec 01 10:01:22 imx6ulevk mender[293]: time="2020-12-01T10:01:22Z" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]"
Dec 01 10:01:22 imx6ulevk mender[293]: time="2020-12-01T10:01:22Z" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]"
Dec 01 10:01:22 imx6ulevk mender[293]: time="2020-12-01T10:01:22Z" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]"
Dec 01 10:01:23 imx6ulevk mender[293]: time="2020-12-01T10:01:23Z" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]"

```

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<div class="post-metadata">

**Author:** ![mirzak](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/mirzak/32/2056_2.png) [@mirzak](https://hub.mender.io/u/mirzak)\
**Post date:** [December 1, 2020, 10:27am UTC](https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906/6 "2020-12-01T10:27:20Z")

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Indeed, this is the Mender client not distinguishing between error types, and it is working trough the “normal” retry loop.

I seem to recall that we have a ticket for this. @kacf do you know?

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<div class="post-metadata">

**Author:** ![kacf](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/kacf/32/146_2.png) [@kacf](https://hub.mender.io/u/kacf)\
**Post date:** [December 2, 2020, 8:34am UTC](https://hub.mender.io/t/stop-mender-update-after-header-mismatch/2906/7 "2020-12-02T08:34:24Z")

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I remember we talked about it, but I’m not sure if a ticket was filed. At least I cannot find one, so feel free to report it.
