# Sending e-mail to newly created users (Mender Open-Source Server)

**URL:** https://hub.mender.io/t/sending-e-mail-to-newly-created-users-mender-open-source-server/5939
**Category:** General Discussions
**Created:** [June 23, 2023, 9:33am UTC](https://hub.mender.io/t/sending-e-mail-to-newly-created-users-mender-open-source-server/5939 "2023-06-23T09:33:07Z")
**Posts on this page:** 1
**Showing post:** 5

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### Author: ![oldev](https://avatars.discourse-cdn.com/v4/letter/o/3be4f8/32.png) [@oldev](https://hub.mender.io/u/oldev)
#### Post date: [October 23, 2023, 8:49am UTC](https://hub.mender.io/t/sending-e-mail-to-newly-created-users-mender-open-source-server/5939/5 "2023-10-23T08:49:30Z")

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Hi @robgio,

I ran into the same issue on a kubernetes based instance open-source server.

I configured smtp via the global.smtp values and did a pod restart of the workflows worker.

However, new users do not receive a password reset mail. Sadly there are no error logs in the workflows worker. Is there a way to troubleshoot this?

And would the reset link even work in the Open Source version? Considering this response:

> [Password reset feature is not available in the open source.](https://hub.mender.io/t/cannot-initiate-password-reset/5342/4)

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_[View the full topic](https://hub.mender.io/t/sending-e-mail-to-newly-created-users-mender-open-source-server/5939)._