# Rollback when attempting to install an image with mender-client 3.2.1 into an image with 2.6.1

**URL:** https://hub.mender.io/t/rollback-when-attempting-to-install-an-image-with-mender-client-3-2-1-into-an-image-with-2-6-1/4768
**Category:** General Discussions
**Created:** [March 19, 2022, 4:37pm UTC](https://hub.mender.io/t/rollback-when-attempting-to-install-an-image-with-mender-client-3-2-1-into-an-image-with-2-6-1/4768 "2022-03-19T16:37:46Z")
**Posts on this page:** 3
**Page:** 1

<div class="post-metadata">

### Author: ![KlausPopp](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/klauspopp/32/1065_2.png) [@KlausPopp](https://hub.mender.io/u/KlausPopp)
#### Post date: [March 19, 2022, 4:37pm UTC](https://hub.mender.io/t/rollback-when-attempting-to-install-an-image-with-mender-client-3-2-1-into-an-image-with-2-6-1/4768/1 "2022-03-19T16:37:46Z")

</div>

I tried to install an image with mender-client 3.2.1 into an image with 2.6.1.

When the image with mender-client 3.2.1 starts, it performs a rollback:

```auto
2022-03-19 15:24:01 +0000 UTC info: Local proxy started
2022-03-19 15:24:01 +0000 UTC info: Reauthorization successful
2022-03-19 15:24:02 +0000 UTC info: Validating the Update Info: https://s3.amazonaws.com/hosted-mender-artifacts/5fce1dd57373233091fb8967/975ea6e0-7c13-4222-8dfa-9a9fe22922b5?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAQWI25QR6NDALMYE2%2F20220319%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20220319T152402Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-type=application%2Fvnd.mender-artifact&X-Amz-Signature=000bb08169033c5b2342a7de0002fd257f0578db6272cab9ccb15acabbd1e6ed [name: cpu01-edgefarm-devtools-dirty_0.1.0-39.mender_3.2.klaus.20220319.1515-dev; devices: [moducop-cpu01]]
2022-03-19 15:24:02 +0000 UTC info: Attempting to upgrade to currently installed artifact name, not performing upgrade.
2022-03-19 15:24:02 +0000 UTC error: Update control map check failed: transient error: file already exists, retrying...
2022-03-19 15:24:02 +0000 UTC info: State transition: mender-update-control-refresh-maps [none] -> mender-update-control-retry-refresh-maps [none]
2022-03-19 15:24:02 +0000 UTC info: Wait 1m0s before next update control map fetch/update attempt
2022-03-19 15:25:02 +0000 UTC info: State transition: mender-update-control-retry-refresh-maps [none] -> mender-update-control-refresh-maps [none]
2022-03-19 15:25:02 +0000 UTC info: Validating the Update Info: https://s3.amazonaws.com/hosted-mender-artifacts/5fce1dd57373233091fb8967/975ea6e0-7c13-4222-8dfa-9a9fe22922b5?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAQWI25QR6NDALMYE2%2F20220319%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20220319T152502Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-type=application%2Fvnd.mender-artifact&X-Amz-Signature=710f845a5c550fcbae8a2040066418b75c6152f3655c9257800aeae9f1f39c92 [name: cpu01-edgefarm-devtools-dirty_0.1.0-39.mender_3.2.klaus.20220319.1515-dev; devices: [moducop-cpu01]]
2022-03-19 15:25:02 +0000 UTC info: Attempting to upgrade to currently installed artifact name, not performing upgrade.
2022-03-19 15:25:02 +0000 UTC error: Update control map check failed: transient error: file already exists, retrying...
2022-03-19 15:25:02 +0000 UTC info: State transition: mender-update-control-refresh-maps [none] -> mender-update-control-retry-refresh-maps [none]
2022-03-19 15:25:02 +0000 UTC info: Wait 1m0s before next update control map fetch/update attempt
2022-03-19 15:26:02 +0000 UTC info: State transition: mender-update-control-retry-refresh-maps [none] -> mender-update-control-refresh-maps [none]
2022-03-19 15:26:02 +0000 UTC info: Validating the Update Info: https://s3.amazonaws.com/hosted-mender-artifacts/5fce1dd57373233091fb8967/975ea6e0-7c13-4222-8dfa-9a9fe22922b5?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=AKIAQWI25QR6NDALMYE2%2F20220319%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20220319T152602Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-type=application%2Fvnd.mender-artifact&X-Amz-Signature=0569517f8c074ee3c6840b35c25b2f9960e05587e5132c135a61598069491a2f [name: cpu01-edgefarm-devtools-dirty_0.1.0-39.mender_3.2.klaus.20220319.1515-dev; devices: [moducop-cpu01]]
2022-03-19 15:26:02 +0000 UTC info: Attempting to upgrade to currently installed artifact name, not performing upgrade.
2022-03-19 15:26:02 +0000 UTC error: Update control map check failed: transient error: file already exists, retrying...
2022-03-19 15:26:02 +0000 UTC info: State transition: mender-update-control-refresh-maps [none] -> mender-update-control-retry-refresh-maps [none]
2022-03-19 15:26:02 +0000 UTC error: transient error: Tried maximum amount of times
2022-03-19 15:26:02 +0000 UTC info: State transition: mender-update-control-retry-refresh-maps [none] -> rollback [ArtifactRollback]
2022-03-19 15:26:02 +0000 UTC info: Performing rollback
2022-03-19 15:26:02 +0000 UTC info: Rolling back to the inactive partition (2).
2022-03-19 15:26:02 +0000 UTC info: State transition: rollback [ArtifactRollback] -> rollback-reboot [ArtifactRollbackReboot_Enter]
2022-03-19 15:26:02 +0000 UTC info: Rebooting device(s) after rollback

```

Any hints what is going wrong? Which “file already exists”?

---

<div class="post-metadata">

### Author: ![MarekBelisko](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/marekbelisko/32/33_2.png) [@MarekBelisko](https://hub.mender.io/u/MarekBelisko)
#### Post date: [April 20, 2022, 7:41am UTC](https://hub.mender.io/t/rollback-when-attempting-to-install-an-image-with-mender-client-3-2-1-into-an-image-with-2-6-1/4768/2 "2022-04-20T07:41:21Z")

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Have similar issue but I’m already on 3.2.1 mender client version. I’ve enabled debug mode and see error:

```auto
Update control map check failed: transient error: file already exists, retrying...

```

Any ideas what can cause that? Thanks.

---

<div class="post-metadata">

### Author: ![Alan](https://avatars.discourse-cdn.com/v4/letter/a/a87d85/32.png) [@Alan](https://hub.mender.io/u/Alan)
#### Post date: [April 20, 2022, 8:29am UTC](https://hub.mender.io/t/rollback-when-attempting-to-install-an-image-with-mender-client-3-2-1-into-an-image-with-2-6-1/4768/3 "2022-04-20T08:29:12Z")

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Hey,  
though it’s not the same error message it seems to point in the direction of a known issue.  
Can you please confirm that the [following workaround](https://hub.mender.io/t/known-issue-in-mender-client-versions-3-1-3-2/4809) doesn’t resolve the issue?
