# Poky login when preparing new virtual device on Windows **URL:** \ **Category:** General Discussions\ **Created:** [June 13, 2023, 11:04am UTC](https://hub.mender.io/t/poky-login-when-preparing-new-virtual-device-on-windows/5916 "2023-06-13T11:04:17Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Rubitor5](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/rubitor5/32/1924_2.png) [@Rubitor5](https://hub.mender.io/u/Rubitor5)\ **Post date:** [June 13, 2023, 11:04am UTC](https://hub.mender.io/t/poky-login-when-preparing-new-virtual-device-on-windows/5916/1 "2023-06-13T11:04:17Z")
Hi! I am trying to set up a new virtual device as the documentation says. But when running the command, it pulls the mender image, runs the image, but it appears this: Starting Mender-configure device configuration… [OK] Started Serial Getty on ttyS0. [OK] Started Serial Getty on ttyS1. [OK] Reached target Login Prompts. [OK] Started System Logging Service. Starting User Login Management… Starting OpenSSH Key Generation… [OK] Started D-Bus System Message Bus. [OK] Finished IPv6 Packet Filtering Framework. Poky (Yocto Project Reference Distro) 4.0.5 qemux86-64 ttyS0 qemux86-64 login: [OK] Finished IPv4 Packet Filtering Framework. And then, no pending device to be accepted shows on the workstation. Any solution? ---
**Author:** ![TheYoctoJester](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/theyoctojester/32/1444_2.png) [@TheYoctoJester](https://hub.mender.io/u/TheYoctoJester)\ **Post date:** [June 13, 2023, 2:28pm UTC](https://hub.mender.io/t/poky-login-when-preparing-new-virtual-device-on-windows/5916/2 "2023-06-13T14:28:27Z")
Hi @Rubitor5, Thanks for reaching out! I just tried to replicate this and found that the setup is a bit complicated for Windows. The form I used is - Docker utilizing WSL2 - Git Bash as terminal, as PowerShell doesn’t accept the copy-pasted instructions. Then I started the container up by just pasting the snippet from my account as explained in the documentation, and after about 3-5 Minutes the virtual device was ready to accept in the dashboard. If this does not happen for you in some time, can you try to log into the virtual device - user `root`, no password - and then check the logs with `journalctl -u mender-client`? This might give us some hints. Greetz, Josef ---
**Author:** ![Rubitor5](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/rubitor5/32/1924_2.png) [@Rubitor5](https://hub.mender.io/u/Rubitor5)\ **Post date:** [June 13, 2023, 2:59pm UTC](https://hub.mender.io/t/poky-login-when-preparing-new-virtual-device-on-windows/5916/3 "2023-06-13T14:59:53Z")
I’ve run the command at git bash and logged in with root and this shows: [OK] Started System Logging Service. Starting User Login Management… Starting OpenSSH Key Generation… [OK] Started D-Bus System Message Bus. [OK] Finished IPv6 Packet Filtering Framework. [OK] Finished IPv4 Packet Filtering Framework. Poky (Yocto Project Reference Distro) 4.0.5 qemux86-64 ttyS0 qemux86-64 login: root root@qemux86-64:~# journalctl -u mender-client – No entries – root@qemux86-64:~# ---
**Author:** ![TheYoctoJester](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/theyoctojester/32/1444_2.png) [@TheYoctoJester](https://hub.mender.io/u/TheYoctoJester)\ **Post date:** [June 14, 2023, 6:41am UTC](https://hub.mender.io/t/poky-login-when-preparing-new-virtual-device-on-windows/5916/4 "2023-06-14T06:41:48Z")
That’s definitely strange @Rubitor5. Can you check if the container has connectivity, like pinging [google.com](http://google.com)? And the Mender client is there? If you can send me the getting started snippet (via direct message) that you used then I can spin up one too. Greetz Josef ---
**Author:** ![Rubitor5](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/rubitor5/32/1924_2.png) [@Rubitor5](https://hub.mender.io/u/Rubitor5)\ **Post date:** [June 14, 2023, 7:34am UTC](https://hub.mender.io/t/poky-login-when-preparing-new-virtual-device-on-windows/5916/5 "2023-06-14T07:34:29Z")
I think there’s no connectivity: root@qemux86-64:~# ping [google.com](http://google.com) PING [google.com](http://google.com)(::ffff:142.250.185.14 (::ffff:142.250.185.14)) 56 data bytes ^C— [google.com](http://google.com) ping statistics — 28 packets transmitted, 0 received, 100% packet loss, time 27635ms ---
**Author:** ![Rubitor5](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/rubitor5/32/1924_2.png) [@Rubitor5](https://hub.mender.io/u/Rubitor5)\ **Post date:** [June 14, 2023, 7:36am UTC](https://hub.mender.io/t/poky-login-when-preparing-new-virtual-device-on-windows/5916/6 "2023-06-14T07:36:26Z")
This is the get started snippet I followed: [Prepare a virtual device | Mender documentation](https://docs.mender.io/get-started/preparation/prepare-a-virtual-device) ---
**Author:** ![Rubitor5](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/rubitor5/32/1924_2.png) [@Rubitor5](https://hub.mender.io/u/Rubitor5)\ **Post date:** [June 14, 2023, 7:44am UTC](https://hub.mender.io/t/poky-login-when-preparing-new-virtual-device-on-windows/5916/7 "2023-06-14T07:44:06Z")
Nonetheless, when I ping mender it receives response: root@qemux86-64:~# ping [eu.hosted.mender.io](http://eu.hosted.mender.io) PING [eu.hosted.mender.io](http://eu.hosted.mender.io) (108.142.217.178) 56(84) bytes of data. 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=1 ttl=255 time=294 ms 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=2 ttl=255 time=227 ms 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=3 ttl=255 time=99.4 ms 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=4 ttl=255 time=173 ms 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=5 ttl=255 time=147 ms 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=6 ttl=255 time=203 ms 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=7 ttl=255 time=72.1 ms 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=8 ttl=255 time=111 ms 64 bytes from 108.142.217.178 (108.142.217.178): icmp\_seq=9 ttl=255 time=102 ms