# Mender update fails with Download: Update Module returned non-zero status

**URL:** <https://hub.mender.io/t/mender-update-fails-with-download-update-module-returned-non-zero-status/7974>\
**Category:** Update Modules\
**Created:** [August 29, 2025, 11:09pm UTC](https://hub.mender.io/t/mender-update-fails-with-download-update-module-returned-non-zero-status/7974 "2025-08-29T23:09:38Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![zetacu](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/zetacu/32/2205_2.png) [@zetacu](https://hub.mender.io/u/zetacu)\
**Post date:** [August 29, 2025, 11:09pm UTC](https://hub.mender.io/t/mender-update-fails-with-download-update-module-returned-non-zero-status/7974/1 "2025-08-29T23:09:38Z")

</div>

## Description

I have an IMX8MP-axon-wizard, I was able to install mender and did some tests. I was able to do a update release with no problem. I modify my image to have the data partition encrypted. And now when I try to do an update I get this error:

```auto
2025-08-29 22:21:23.008 +0000 UTC info: Running Mender client 5.0.1
2025-08-29 22:21:23.008 +0000 UTC info: Deployment with ID 04829307-ef35-4b0b-b69a-ad823764bf9f started.
2025-08-29 22:21:23.009 +0000 UTC info: Sending status update to server
2025-08-29 22:21:23.931 +0000 UTC info: Installing artifact...
2025-08-29 22:21:24.082 +0000 UTC info: Update Module output (stderr): Cannot initialize environment
2025-08-29 22:21:24.084 +0000 UTC error: Process returned non-zero exit status: Download: Update Module returned non-zero status: Process exited with status 1
2025-08-29 22:21:24.085 +0000 UTC error: Operation canceled: GET https://c271964d41749feb10da762816c952ee.r2.cloudflarestorage.com/mender-artifacts-us/XXXXXXXX/XXXXXXXXX?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Credential=XXXXXXXXXXus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20250829T222122Z&X-Amz-Expires=86400&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D%22Straights_v0.3.1.mender%22&response-content-type=application%2Fvnd.mender-artifact&x-id=GetObject&X-Amz-Signature=XXXXXXXXXXXXXXX: HTTP request cancelled
2025-08-29 22:21:24.104 +0000 UTC info: Sending status update to server

```

I also tried doing it manually by executing: `mender-update install imx-image-core-axon-imx8mp-0.3.1.mender`. And I got this:

```auto
Installing artifact...
record_id=1 severity=info time="2025-Aug-29 22:53:03.046607" name="Global" msg="Update Module output (stderr): Cannot initialize environment" 
record_id=2 severity=error time="2025-Aug-29 22:53:03.047833" name="Global" msg="Streaming failed: Process returned non-zero exit status: Download: Update Module returned non-zero status: Process exited with status 1" 
record_id=3 severity=error time="2025-Aug-29 22:53:03.076739" name="Global" msg="Process returned non-zero exit status: Download: Update Module returned non-zero status: Process exited with status 1" 
Streaming failed.
System not modified.
Could not fulfill request: Process returned non-zero exit status: Download: Update Module returned non-zero status: Process exited with status 1
imx8mp-0.3.1.menderata# mender-update --skipverify install imx-image-reach-axon-i
Installing artifact...
record_id=1 severity=info time="2025-Aug-29 23:08:02.992270" name="Global" msg="Update Module output (stderr): Cannot initialize environment" 
record_id=2 severity=error time="2025-Aug-29 23:08:02.993410" name="Global" msg="Streaming failed: Process returned non-zero exit status: Download: Update Module returned non-zero status: Process exited with status 1" 
record_id=3 severity=error time="2025-Aug-29 23:08:03.025086" name="Global" msg="Process returned non-zero exit status: Download: Update Module returned non-zero status: Process exited with status 1" 
Streaming failed.
System not modified.
Could not fulfill request: Process returned non-zero exit status: Download: Update Module returned non-zero status: Process exited with status 1

```

I’m confused on why this is happening.

---

<div class="post-metadata">

**Author:** ![TheYoctoJester](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/theyoctojester/32/1444_2.png) [@TheYoctoJester](https://hub.mender.io/u/TheYoctoJester)\
**Post date:** [September 1, 2025, 3:29pm UTC](https://hub.mender.io/t/mender-update-fails-with-download-update-module-returned-non-zero-status/7974/2 "2025-09-01T15:29:50Z")

</div>

Hi @zetacu,

Thanks for reaching out! Hitting an error in the `Download` stage is definitely strange. Not sure if that relates to the changes concerning encryption or not. Maybe you can go digging a bit where it falls over?

The actual implementation of this stage is in `/usr/share/mender/modules/v3/rootfs-image`, you can see the sources at [mender/support/modules/rootfs-image at 9b7c9806687279d66c9fbbfdd1154ac487619397 · mendersoftware/mender · GitHub](https://github.com/mendersoftware/mender/blob/9b7c9806687279d66c9fbbfdd1154ac487619397/support/modules/rootfs-image#L176).

I would suggest to add some debug output there to try and find out which actual command fails, and then work from there.

Greetz,  
Josef