# Mender Setup not recognizing credentials
**URL:** https://hub.mender.io/t/mender-setup-not-recognizing-credentials/6105
**Category:** General Discussions
**Created:** [August 11, 2023, 6:42am UTC](https://hub.mender.io/t/mender-setup-not-recognizing-credentials/6105 "2023-08-11T06:42:10Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@fbaer](https://hub.mender.io/u/fbaer)
#### Post date: [August 11, 2023, 6:42am UTC](https://hub.mender.io/t/mender-setup-not-recognizing-credentials/6105/1 "2023-08-11T06:42:10Z")
Hello,
i was trying to setup the mender client on my raspberrypi 4 with your different ways. Now i tried it with the apt repo as mentioned in the “downloads” chapter in the Mender documentation. Everything works fine until i need to install the mender client.
There i am asked at first if i want to connect to a [hosted.mender.io](http://hosted.mender.io) and as i want this i say “yes” afterwards he asks for my credentials but when i type them in they won’t be recognized. I think it may be causing the problem that i am registered on a [eu.hosted.mender.io](http://eu.hosted.mender.io) and this is just tryna to connect to a non-eu hosted.mender.
Could this be possible? Or am i missing something else?
And how to solve this Problem?
Kind Regardds
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### Author:  [@TheYoctoJester](https://hub.mender.io/u/TheYoctoJester)
#### Post date: [August 11, 2023, 7:05am UTC](https://hub.mender.io/t/mender-setup-not-recognizing-credentials/6105/2 "2023-08-11T07:05:36Z")
Hi @fbaer,
Yes, this is almost certainly the reason. The US and EU instances are completely separate. Just re-run `mender setup` and enter `eu.hosted.mender.io` as your server URL.
Greetz,
Josef