# Mender keeps throwing an Error when checking Device Info

**URL:** <https://hub.mender.io/t/mender-keeps-throwing-an-error-when-checking-device-info/4926>\
**Category:** General Discussions\
**Created:** [May 5, 2022, 6:12am UTC](https://hub.mender.io/t/mender-keeps-throwing-an-error-when-checking-device-info/4926 "2022-05-05T06:12:17Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Aalex](https://avatars.discourse-cdn.com/v4/letter/a/eb9ed0/32.png) [@Aalex](https://hub.mender.io/u/Aalex)\
**Post date:** [May 5, 2022, 6:12am UTC](https://hub.mender.io/t/mender-keeps-throwing-an-error-when-checking-device-info/4926/1 "2022-05-05T06:12:18Z")

</div>

Hi,

when the Device Info panel is open i am getting the following error:

```auto
There was an error retrieving the configuration for device dc852917-0615-451c-8cea-fafe282b30cf. timeout of 10000ms exceeded...

```

 ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/6/6e186ddfa0dddcea64ad3ef05a81b1aed24c5d84.png)

Everything works fine but its annoying that this Messages appears constantly. This is not related to specific devices and also keeps showing up when Im in Remote terminal for example.