# Mender Docker Install V3.4 **URL:** \ **Category:** General Discussions\ **Created:** [September 29, 2022, 11:01am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283 "2022-09-29T11:01:28Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [September 29, 2022, 11:01am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/1 "2022-09-29T11:01:28Z")
I deployed the mender version 3.4 today. Both mender-device-auth & mender-useradm are always in “restarting” state. I am not able to create the seed user to login. How do i fix this? ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/4/422c35793fdd6a36086db039b21b15e1cffd0d4a.png) ---
**Author:** ![kjaskiewiczz](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/kjaskiewiczz/32/807_2.png) [@kjaskiewiczz](https://hub.mender.io/u/kjaskiewiczz)\ **Post date:** [September 29, 2022, 2:22pm UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/2 "2022-09-29T14:22:25Z")
Hi, Can you provide logs from restarting containers? ---
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [September 30, 2022, 3:44am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/3 "2022-09-30T03:44:46Z")
@kjaskiewiczz Attached the logs. deviceauth container ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/c/c1250fe7d9452bc7c98d52603f88ade96467ffb9.png) useradm container ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/d/d837e35890b5a7aca3ce48b35132fca75a655872.png) ---
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [October 2, 2022, 5:49am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/4 "2022-10-02T05:49:34Z")
@kjaskiewiczz Looks like it is looking at an incorrect location ---
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [October 12, 2022, 6:29am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/5 "2022-10-12T06:29:20Z")
Hi @TheYoctoJester can you please assist? ---
**Author:** ![oleorhagen](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/oleorhagen/32/297_2.png) [@oleorhagen](https://hub.mender.io/u/oleorhagen)\ **Post date:** [October 17, 2022, 6:01am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/6 "2022-10-17T06:01:41Z")
@kirklogitech did you resolve the issue? 🤔 ---
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [October 17, 2022, 6:35am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/7 "2022-10-17T06:35:55Z")
@oleorhagen Nope. No luck yet. The issue with v3.4 is that a couple of containers do not start and i am not able to use v3.4 after multiple attempts of clean install. Any help to resolve issues with v3.4 will be helpful. ---
**Author:** ![ak8893893](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/ak8893893/32/1746_2.png) [@ak8893893](https://hub.mender.io/u/ak8893893)\ **Post date:** [October 26, 2022, 11:11pm UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/8 "2022-10-26T23:11:09Z")
> [@3.4.0 mender-server set up failed](https://hub.mender.io/t/3-4-0-mender-server-set-up-failed/5346): > > I followed the 3.4.0 document to set up the mender-server. [https://docs.mender.io/3.4/server-installation/installation-with-docker-compose#close](https://docs.mender.io/3.4/server-installation/installation-with-docker-compose#close) But there are two container can’t be create, I can’t create the first user. menderproduction\_mender-device-auth\_1 menderproduction\_mender-useradm\_1 I tried to use docker logs to check the error. It showed: failed to read rsa private key: failed to read server private key file: open /etc/deviceauth/rsa/private.pem: permission denied fail… I faced the same issue here. Still not find the solution yet. ---
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [October 27, 2022, 5:00am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/9 "2022-10-27T05:00:56Z")
I hope to get a resolution soon. I switched back to v3.3 for now. ---
**Author:** ![ak8893893](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/ak8893893/32/1746_2.png) [@ak8893893](https://hub.mender.io/u/ak8893893)\ **Post date:** [October 27, 2022, 10:10am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/10 "2022-10-27T10:10:01Z")
I solved the issue. See that his data volume is bound /production/keys-generated/keys/deviceauth/private.key Check whether this private.key has permission found no permission ```auto $ chmod +777 ~/mender-server/production/keys-generated/keys/useradm/private.key $ chmod +777 ~/mender-server/production/keys-generated/keys/deviceauth/private.key $ sudo ~/mender-server/production/run up -d ``` Change the permissions to full and start again, and you will see the useradm and deviceauth can be activated! ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/d/d771a7ae0eaf57ba86bf18d4e4233e12844a1ace.png) You also can check the 3.3.0’s private.key permission and change the 3.4.0’s to the same permission. ---
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [October 27, 2022, 10:11am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/11 "2022-10-27T10:11:56Z")
@ak8893893 Thanks for sharing the info. I will have a go at it and let you know how it went. Another question on SSL. How are you setting up https for the hosted server? ---
**Author:** ![ak8893893](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/ak8893893/32/1746_2.png) [@ak8893893](https://hub.mender.io/u/ak8893893)\ **Post date:** [October 27, 2022, 10:28am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/12 "2022-10-27T10:28:32Z")
Sorry I didn’t know the meaning of you said “How are you setting up https for the hosted server?” very well. For me. I edited the host file to link the https domain name. Go to **C:\Windows\System32\drivers\etc\hosts** add your ip and domain name in your hosts file like this `10.123.456.789 mender.example.com` use your browser to [https://mender.example.com/ui/](https://mender.example.com/ui/) ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/7/75393b6425e3c94c085be095790fe884b1272713.png) And then you can log in with the account you created. For example ```auto username=myusername@host.com password=mysecretpassword ``` ---
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [October 27, 2022, 10:34am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/13 "2022-10-27T10:34:31Z")
@ak8893893 I am using my own domain and when the mender client on RPi wants to connect it needs a https url otherwise it will fail to connect. How are you ensuring the RPi mender client is connecting to the hosted server. ---
**Author:** ![ak8893893](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/ak8893893/32/1746_2.png) [@ak8893893](https://hub.mender.io/u/ak8893893)\ **Post date:** [October 27, 2022, 11:23am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/14 "2022-10-27T11:23:08Z")
Use your RPi’s terminal `$ vi /etc/mender/mender.conf` Edit your ServerURL, TenantToken, ServerCertifivate. ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/7/78a2e2575ca3994facb654c0b14a22a26a57d0e9.png) If it answerd your question? ---
**Author:** ![kirklogitech](https://avatars.discourse-cdn.com/v4/letter/k/3e96dc/32.png) [@kirklogitech](https://hub.mender.io/u/kirklogitech)\ **Post date:** [October 28, 2022, 1:51am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/15 "2022-10-28T01:51:34Z")
I believe unless SSL certificates are installed on the server it will fail. ---
**Author:** ![Spinola62](https://avatars.discourse-cdn.com/v4/letter/s/838e76/32.png) [@Spinola62](https://hub.mender.io/u/Spinola62)\ **Post date:** [August 30, 2023, 9:44am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/16 "2023-08-30T09:44:55Z")
This issue still exists (30-08-2023), thanks for supplying this fix. ---
**Author:** ![ianhgenesys](https://avatars.discourse-cdn.com/v4/letter/i/ac91a4/32.png) [@ianhgenesys](https://hub.mender.io/u/ianhgenesys)\ **Post date:** [February 7, 2025, 6:28am UTC](https://hub.mender.io/t/mender-docker-install-v3-4/5283/17 "2025-02-07T06:28:02Z")
Hi @ak8893893 , are you able to clarify how you got the IP Address 10.123.456.789? I don’t know how to get this value