# Mender-connect sometimes fails **URL:** \ **Category:** General Discussions\ **Tags:** mender-connect\ **Created:** [March 19, 2021, 5:41pm UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399 "2021-03-19T17:41:51Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@johan](https://hub.mender.io/u/johan)\ **Post date:** [March 19, 2021, 5:41pm UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/1 "2021-03-19T17:41:51Z")
Sometimes, mender-connect fails to reach the server. After a while, it suddenly works, and sometimes a reboot works. Restarting the mender-connect.service also seems to work. The error message in the log is \*_connection manager failed to connect to [https://hosted.mender.io/api/devices/v1/deviceconnect/connect:](https://hosted.mender.io/api/devices/v1/deviceconnect/connect:) websocket: bad handshake; reconnecting in 5s (try 212/0); len(token)=873_ - Raspberry CM3+, Raspbian Buster - mender-convert installed by running script `wget -q -O- https://get.mender.io/ | sudo bash -s` - mender software (by apt list): ```auto mender-client/unknown,now 2.5.0-1 armhf [installed] mender-connect/unknown,now 1.0.0-1 armhf [installed] ``` Contents of the `/etc/mender/mender-connect.conf` configruation (default conf.) ```auto { "ServerCertificate": "/usr/share/doc/mender-client/examples/demo.crt", "User": "someuser", "ShellCommand": "/bin/bash" } ``` `sudo journalctl -u mender-connect -f` gives the following output: ```auto Mar 19 16:31:42 somename mender-connect[733]: time="2021-03-19T16:31:42+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 19 16:31:43 somename mender-connect[733]: time="2021-03-19T16:31:43+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 211/0); len(token)=873" Mar 19 16:31:48 somename mender-connect[733]: time="2021-03-19T16:31:48+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 19 16:31:48 somename mender-connect[733]: time="2021-03-19T16:31:48+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBf...AXBgNVBAMM=\n-----END CERTIFICATE-----\n" Mar 19 16:31:48 somename mender-connect[733]: time="2021-03-19T16:31:48+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 19 16:31:49 somename mender-connect[733]: time="2021-03-19T16:31:49+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 212/0); len(token)=873" Mar 19 16:31:54 somename mender-connect[733]: time="2021-03-19T16:31:54+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 19 16:31:54 somename mender-connect[733]: time="2021-03-19T16:31:54+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBf...AXBgNVBAMM=\n-----END CERTIFICATE-----\n" ``` Question: Is there anything I can do, or is it just a software bug? _Update (2021.03.20)_ I suspected the time to be an issue (checken and egg with ntpd and resolved) when booting with a time/date off by several hours. I tried to recreate the situation by stopping resolved, timesynced and flushing dns), but I cannot re-recreate the situation: ```auto sudo systemctl stop systemd-timesyncd.service sudo systemctl stop mender-connect.service sudo systemctl stop systemd-resolved sudo systemd-resolve --flush-caches sudo date +%Y%m%d -s"20210319" sudo systemd-resolve --flush-caches ping vg.no sudo reboot ``` The situation usually occurs after a fresh image installation (or artifact update). ---
**Author:** ![drewmoseley](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/drewmoseley/32/47_2.png) [@drewmoseley](https://hub.mender.io/u/drewmoseley)\ **Post date:** [March 19, 2021, 6:15pm UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/2 "2021-03-19T18:15:47Z")
@tranchitella @lluiscampos any ideas? ---
**Author:** ![tranchitella](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/tranchitella/32/606_2.png) [@tranchitella](https://hub.mender.io/u/tranchitella)\ **Post date:** [March 22, 2021, 8:46am UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/3 "2021-03-22T08:46:02Z")
@johan I confirm the websocket connection cannot be established if the date/time on the device is out of sync. ---
**Author:** ![johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@johan](https://hub.mender.io/u/johan)\ **Post date:** [March 22, 2021, 10:28am UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/4 "2021-03-22T10:28:19Z")
@tranchitella Yes, I know that the time must be in sync, but I would expect that mender-connect re-connects as soon as the time is back in sync. My last update in the post was just a test to see if I was able to re-create the situation by forcing the time to wrong at boot, but as soon as the time is syncronized, the mender-connect works as expected. _Summary: Do not put too much into my last comment as_ _ **the problem occured even when the time was correct the first time. I have not been able to re-create the issue without flashing the whole device** _ ---
**Author:** ![tranchitella](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/tranchitella/32/606_2.png) [@tranchitella](https://hub.mender.io/u/tranchitella)\ **Post date:** [March 22, 2021, 11:55am UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/5 "2021-03-22T11:55:47Z")
@johan can you provide the logs of the mender-client service, as well? ---
**Author:** ![johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@johan](https://hub.mender.io/u/johan)\ **Post date:** [March 22, 2021, 2:32pm UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/6 "2021-03-22T14:32:03Z")
@tranchitella Yes, and thanks for helping! I re-created the issue by flashing a new device. The device boots and “phones home” to [mender.io](http://mender.io). The device shows up at [hosted.mender.io](http://hosted.mender.io), but mender-connet fails mender-client log (repeating): `sudo journalctl -u mender-client -f` ```auto -- Logs begin at Fri 2021-03-19 20:27:04 CET, end at Mon 2021-03-22 15:52:59 CET. -- Mar 19 20:27:18 somename systemd[1]: Started Mender OTA update service. Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="Loaded configuration file: /var/lib/mender/mender.conf" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="Loaded configuration file: /etc/mender/mender.conf" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="Mender running on partition: /dev/mmcblk0p2" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: init [none] -> init [none]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: init [none] -> idle [Idle]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: idle [Idle] -> check-wait [Idle]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=error msg="Failed to submit inventory data: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=error msg="Failed to submit inventory data: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=error msg="inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=error msg="inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=error msg="Error receiving scheduled update data: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=error msg="Update check failed: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: update-check [Sync] -> error [Error]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=error msg="Error receiving scheduled update data: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="Handling error state, current error: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: error [Error] -> idle [Idle]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=info msg="State transition: idle [Idle] -> check-wait [Idle]" Mar 19 20:27:23 somename mender[732]: time="2021-03-19T20:27:23+01:00" level=error msg="Update check failed: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=error msg="Failed to submit inventory data: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=error msg="Failed to submit inventory data: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=error msg="inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=error msg="inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=error msg="Error receiving scheduled update data: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=error msg="Update check failed: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=info msg="State transition: update-check [Sync] -> error [Error]" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=error msg="Error receiving scheduled update data: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=info msg="Handling error state, current error: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=info msg="State transition: error [Error] -> idle [Idle]" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=info msg="State transition: idle [Idle] -> check-wait [Idle]" Mar 19 20:27:28 somename mender[732]: time="2021-03-19T20:27:28+01:00" level=error msg="Update check failed: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=error msg="Failed to submit inventory data: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=error msg="Failed to submit inventory data: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=error msg="inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=error msg="inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=error msg="Error receiving scheduled update data: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=error msg="Error receiving scheduled update data: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=error msg="Update check failed: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=info msg="State transition: update-check [Sync] -> error [Error]" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=error msg="Update check failed: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=info msg="Handling error state, current error: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=info msg="State transition: error [Error] -> idle [Idle]" Mar 19 20:27:33 somename mender[732]: time="2021-03-19T20:27:33+01:00" level=info msg="State transition: idle [Idle] -> check-wait [Idle]" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=error msg="Failed to submit inventory data: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=error msg="inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=error msg="Failed to submit inventory data: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=error msg="inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=warning msg="Failed to refresh inventory: failed to submit inventory data: inventory submit failed: Put \"https://hosted.mender.io/api/devices/v1/inventory/device/attributes\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=error msg="Error receiving scheduled update data: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=error msg="Update check failed: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=info msg="State transition: update-check [Sync] -> error [Error]" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=error msg="Error receiving scheduled update data: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=info msg="Handling error state, current error: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=info msg="State transition: error [Error] -> idle [Idle]" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=info msg="State transition: idle [Idle] -> check-wait [Idle]" Mar 19 20:27:38 somename mender[732]: time="2021-03-19T20:27:38+01:00" level=error msg="Update check failed: transient error: POST update check request failed: Post \"https://hosted.mender.io/api/devices/v1/deployments/device/deployments/next\": dial tcp: lookup hosted.mender.io: no such host" Mar 22 15:22:25 somename mender[732]: time="2021-03-22T15:22:25+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 22 15:22:25 somename mender[732]: time="2021-03-22T15:22:25+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:22:25 somename mender[732]: time="2021-03-22T15:22:25+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:22:27 somename mender[732]: time="2021-03-22T15:22:27+01:00" level=info msg="Device unauthorized; attempting reauthorization" Mar 22 15:22:28 somename mender[732]: time="2021-03-22T15:22:28+01:00" level=info msg="successfully received new authorization data" Mar 22 15:22:29 somename mender[732]: time="2021-03-22T15:22:29+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 22 15:22:29 somename mender[732]: time="2021-03-22T15:22:29+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 22 15:22:29 somename mender[732]: time="2021-03-22T15:22:29+01:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Mar 22 15:22:30 somename mender[732]: time="2021-03-22T15:22:30+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 22 15:22:30 somename mender[732]: time="2021-03-22T15:22:30+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:22:30 somename mender[732]: time="2021-03-22T15:22:30+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:22:30 somename mender[732]: time="2021-03-22T15:22:30+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 22 15:22:34 somename mender[732]: time="2021-03-22T15:22:34+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 22 15:22:34 somename mender[732]: time="2021-03-22T15:22:34+01:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Mar 22 15:22:35 somename mender[732]: time="2021-03-22T15:22:35+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 22 15:22:35 somename mender[732]: time="2021-03-22T15:22:35+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:22:35 somename mender[732]: time="2021-03-22T15:22:35+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:22:36 somename mender[732]: time="2021-03-22T15:22:36+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 22 15:22:39 somename mender[732]: time="2021-03-22T15:22:39+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 22 15:22:39 somename mender[732]: time="2021-03-22T15:22:39+01:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Mar 22 15:22:40 somename mender[732]: time="2021-03-22T15:22:40+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" ... Mar 22 15:23:20 somename mender[732]: time="2021-03-22T15:23:20+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 22 15:23:24 somename mender[732]: time="2021-03-22T15:23:24+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 22 15:23:24 somename mender[732]: time="2021-03-22T15:23:24+01:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Mar 22 15:23:25 somename mender[732]: time="2021-03-22T15:23:25+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 22 15:23:25 somename mender[732]: time="2021-03-22T15:23:25+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:23:25 somename mender[732]: time="2021-03-22T15:23:25+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:23:25 somename mender[732]: time="2021-03-22T15:23:25+01:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Mar 22 15:23:29 somename mender[732]: time="2021-03-22T15:23:29+01:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Mar 22 15:23:29 somename mender[732]: time="2021-03-22T15:23:29+01:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Mar 22 15:23:30 somename mender[732]: time="2021-03-22T15:23:30+01:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Mar 22 15:23:30 somename mender[732]: time="2021-03-22T15:23:30+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" Mar 22 15:23:30 somename mender[732]: time="2021-03-22T15:23:30+01:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 3" ``` mender-connect log (repeating): `sudo journalctl -u mender-connect -f` ```auto -- Logs begin at Fri 2021-03-19 20:27:04 CET, end at Mon 2021-03-22 15:54:07 CET. -- Mar 19 20:27:18 somename systemd[1]: Started Mender Connect service. Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=info msg="Loaded configuration file: /etc/mender/mender-connect.conf" Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=warning msg="No server URL(s) specified in mender configuration." Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=warning msg="Server entry 1 has no associated server URL." Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=warning msg="call to GetJWTToken on the Mender D-Bus API failed: GDBus.Error:org.freedesktop.DBus.Error.ServiceUnknown: The name io.mender.AuthenticationManager was not provided by any .service files" Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=info msg="waiting for JWT token (waitForJWTToken)" Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBf... Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 19 20:27:23 somename mender-connect[737]: time="2021-03-19T20:27:23+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: dial tcp: lookup hosted.mender.io: no such host; reconnecting in 5s (try 1/0); len(token)=873" Mar 19 20:27:28 somename mender-connect[737]: time="2021-03-19T20:27:28+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 19 20:27:28 somename mender-connect[737]: time="2021-03-19T20:27:28+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBf... Mar 19 20:27:28 somename mender-connect[737]: time="2021-03-19T20:27:28+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 19 20:27:29 somename mender-connect[737]: time="2021-03-19T20:27:29+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: dial tcp: lookup hosted.mender.io: no such host; reconnecting in 5s (try 2/0); len(token)=873" Mar 19 20:27:34 somename mender-connect[737]: time="2021-03-19T20:27:34+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 19 20:27:34 somename mender-connect[737]: time="2021-03-19T20:27:34+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBf... Mar 19 20:27:34 somename mender-connect[737]: time="2021-03-19T20:27:34+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 19 20:27:34 somename mender-connect[737]: time="2021-03-19T20:27:34+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: dial tcp: lookup hosted.mender.io: no such host; reconnecting in 5s (try 3/0); len(token)=873" Mar 19 20:27:39 somename mender-connect[737]: time="2021-03-19T20:27:39+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 19 20:27:39 somename mender-connect[737]: time="2021-03-19T20:27:39+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBf... Mar 19 20:27:39 somename mender-connect[737]: time="2021-03-19T20:27:39+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 19 20:27:39 somename mender-connect[737]: time="2021-03-19T20:27:39+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: dial tcp: lookup hosted.mender.io: no such host; reconnecting in 5s (try 4/0); len(token)=873" Mar 22 15:22:26 somename mender-connect[737]: time="2021-03-22T15:22:26+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 22 15:22:26 somename mender-connect[737]: time="2021-03-22T15:22:26+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBf... Mar 22 15:22:26 somename mender-connect[737]: time="2021-03-22T15:22:26+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 22 15:22:27 somename mender-connect[737]: time="2021-03-22T15:22:27+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 5/0); len(token)=873" Mar 22 15:22:32 somename mender-connect[737]: time="2021-03-22T15:22:32+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 22 15:22:32 somename mender-connect[737]: time="2021-03-22T15:22:32+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBf... Mar 22 15:22:32 somename mender-connect[737]: time="2021-03-22T15:22:32+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 22 15:22:32 somename mender-connect[737]: time="2021-03-22T15:22:32+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 6/0); len(token)=873" ... Mar 22 15:25:57 somename mender-connect[737]: time="2021-03-22T15:25:57+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 22 15:25:58 somename mender-connect[737]: time="2021-03-22T15:25:58+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 41/0); len(token)=873" Mar 22 15:26:03 somename mender-connect[737]: time="2021-03-22T15:26:03+01:00" level=info msg="loadServerTrust loading certificate from /usr/share/doc/mender-client/examples/demo.crt" Mar 22 15:26:03 somename mender-connect[737]: time="2021-03-22T15:26:03+01:00" level=info msg="API Gateway certificate (in PEM format): \n-----BEGIN CERTIFICATE-----\nMIIBfT0fy7niBbIQ=\n-----END CERTIFICATE-----\n" Mar 22 15:26:03 somename mender-connect[737]: time="2021-03-22T15:26:03+01:00" level=info msg="Issuer: [], Valid from: 2016-12-14 19:52:46 +0000 UTC, Valid to: 2026-12-12 19:52:46 +0000 UTC" Mar 22 15:26:03 somename mender-connect[737]: time="2021-03-22T15:26:03+01:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 42/0); len(token)=873" ``` _Updated with logs from start_ ---
**Author:** ![tranchitella](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/tranchitella/32/606_2.png) [@tranchitella](https://hub.mender.io/u/tranchitella)\ **Post date:** [March 22, 2021, 2:39pm UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/7 "2021-03-22T14:39:16Z")
@johan would you be able to share the full logs, not only the last rows? ---
**Author:** ![johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@johan](https://hub.mender.io/u/johan)\ **Post date:** [March 22, 2021, 2:42pm UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/8 "2021-03-22T14:42:25Z")
I added more from the logs (from beginning) in the original post Looked up the warning on geo and tried the commands inside the script. Could it be that the geo-location is failing: `wget --timeout=10 https://ipvigilante.com/csv/84.48.241.146` ```auto --2021-03-22 15:40:11-- https://ipvigilante.com/csv/84.48.241.146 Resolving ipvigilante.com (ipvigilante.com)... 1.1.1.1 Connecting to ipvigilante.com (ipvigilante.com)|1.1.1.1|:443... connected. The certificate's owner does not match hostname ‘ipvigilante.com’ ``` ---
**Author:** ![tranchitella](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/tranchitella/32/606_2.png) [@tranchitella](https://hub.mender.io/u/tranchitella)\ **Post date:** [March 22, 2021, 2:56pm UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/9 "2021-03-22T14:56:47Z")
You can ignore the geo-location script (which you can either disable, or replace with the current version from master). This is unrelated to your original issue. ---
**Author:** ![johan](https://avatars.discourse-cdn.com/v4/letter/j/dec6dc/32.png) [@johan](https://hub.mender.io/u/johan)\ **Post date:** [June 8, 2021, 7:40am UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/10 "2021-06-08T07:40:48Z")
I still have no idea what causes this issue. It is not a big problem as it seems to be related to the initial connection to Mender. A reboot seems to fix the issue. ---
**Author:** ![kacf](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/kacf/32/146_2.png) [@kacf](https://hub.mender.io/u/kacf)\ **Post date:** [June 9, 2021, 12:58pm UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/11 "2021-06-09T12:58:20Z")
We hope that the problem with initial connections will be fixed by [this bug fix](https://github.com/mendersoftware/mender/commit/9f6d8213f7560ff9519c52b794bd9d643b64e875), which is scheduled for Mender Client 2.7, and will probably be cherry-picked to older releases as well. ---
**Author:** ![zainmehdi](https://avatars.discourse-cdn.com/v4/letter/z/ce7236/32.png) [@zainmehdi](https://hub.mender.io/u/zainmehdi)\ **Post date:** [July 6, 2021, 7:21am UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/12 "2021-07-06T07:21:33Z")
Hi, I am having a similar issue. Mender connect ( Remote terminal, file transfer) was working fine but now it doesnt work. I am not sure what went wrong my mender client version are all upto date. Here is the log file for mender connect and mender client. Mender Connect : ```auto -- Logs begin at Mon 2018-01-29 00:58:17 KST. -- Jul 06 16:18:25 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:25+09:00" level=warning msg="The server certificate cannot be loaded: no file provided" Jul 06 16:18:26 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:26+09:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 1279/0); len(token)=1028" Jul 06 16:18:31 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:31+09:00" level=warning msg="The server certificate cannot be loaded: no file provided" Jul 06 16:18:31 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:31+09:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 1280/0); len(token)=1028" Jul 06 16:18:36 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:36+09:00" level=warning msg="The server certificate cannot be loaded: no file provided" Jul 06 16:18:37 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:37+09:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 1281/0); len(token)=1028" Jul 06 16:18:42 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:42+09:00" level=warning msg="The server certificate cannot be loaded: no file provided" Jul 06 16:18:43 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:43+09:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 1282/0); len(token)=1028" Jul 06 16:18:48 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:48+09:00" level=warning msg="The server certificate cannot be loaded: no file provided" Jul 06 16:18:48 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:48+09:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 1283/0); len(token)=1028" Jul 06 16:18:53 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:53+09:00" level=warning msg="The server certificate cannot be loaded: no file provided" Jul 06 16:18:54 NanoPi-NEO4 mender-connect[737]: time="2021-07-06T16:18:54+09:00" level=error msg="connection manager failed to connect to https://hosted.mender.io/api/devices/v1/deviceconnect/connect: websocket: bad handshake; reconnecting in 5s (try 1284/0); len(token)=1028" ``` Mender Client: (Version 2.6) ```auto -- Logs begin at Mon 2018-01-29 00:58:17 KST. -- Jul 06 16:17:59 NanoPi-NEO4 mender[736]: time="2021-07-06T16:17:59+09:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Jul 06 16:18:00 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:00+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:00 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:00+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:00 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:00+09:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Jul 06 16:18:03 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:03+09:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Jul 06 16:18:04 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:04+09:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Jul 06 16:18:04 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:04+09:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Jul 06 16:18:05 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:05+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:05 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:05+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:05 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:05+09:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Jul 06 16:18:08 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:08+09:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Jul 06 16:18:09 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:09+09:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Jul 06 16:18:10 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:09+09:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Jul 06 16:18:10 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:10+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:10 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:10+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:10 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:10+09:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Jul 06 16:18:13 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:13+09:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Jul 06 16:18:14 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:14+09:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Jul 06 16:18:14 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:14+09:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Jul 06 16:18:15 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:15+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:15 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:15+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:15 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:15+09:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" Jul 06 16:18:18 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:18+09:00" level=info msg="State transition: check-wait [Idle] -> update-check [Sync]" Jul 06 16:18:19 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:19+09:00" level=info msg="State transition: update-check [Sync] -> check-wait [Idle]" Jul 06 16:18:20 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:19+09:00" level=info msg="State transition: check-wait [Idle] -> inventory-update [Sync]" Jul 06 16:18:20 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:20+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:20 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:20+09:00" level=warning msg="Inventory tool /usr/share/mender/inventory/mender-inventory-geo wait failed: exit status 2" Jul 06 16:18:20 NanoPi-NEO4 mender[736]: time="2021-07-06T16:18:20+09:00" level=info msg="State transition: inventory-update [Sync] -> check-wait [Idle]" ``` Thanks ---
**Author:** ![zainmehdi](https://avatars.discourse-cdn.com/v4/letter/z/ce7236/32.png) [@zainmehdi](https://hub.mender.io/u/zainmehdi)\ **Post date:** [July 13, 2021, 6:21am UTC](https://hub.mender.io/t/mender-connect-sometimes-fails/3399/13 "2021-07-13T06:21:51Z")
Answering my own query. Following link has information about this bug and its possible fix release > [@Mender-connect remote terminal access suddenly dissappeared in all devices](https://hub.mender.io/t/mender-connect-remote-terminal-access-suddenly-dissappeared-in-all-devices/3845/3): > > Ok, Which is going to be the version with this fix? is this going to be a server side fix or client side?