# Installer: failed to read and install update: reader: unsupported version: 3 **URL:** \ **Category:** General Discussions\ **Created:** [April 13, 2020, 1:28pm UTC](https://hub.mender.io/t/installer-failed-to-read-and-install-update-reader-unsupported-version-3/1785 "2020-04-13T13:28:42Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![avi992](https://avatars.discourse-cdn.com/v4/letter/a/ad7895/32.png) [@avi992](https://hub.mender.io/u/avi992)\ **Post date:** [April 14, 2020, 11:51am UTC](https://hub.mender.io/t/installer-failed-to-read-and-install-update-reader-unsupported-version-3/1785/5 "2020-04-14T11:51:47Z")
Hi @lluiscampos i have created .sdimg in ubuntu 18.04 that sdimg flash is running in my raspberry pi3 not raspbian. and i have follow your link to create artifact of docker image.the thing is when i have created sdimg i don’t know which client version is running. i have follow this link to create .sdimg > [@Raspberry Pi 3 Model B/B+](https://hub.mender.io/t/raspberry-pi-3-model-b-b/57): > > Board description The Raspberry Pi 3 Model B/B+ is a popular single board computer based on Broadcom SoCs. It is the most powerful board within the Raspberry Pi family and probably the most popular with “makers”. [770A5842-462x322] URL: [https://www.raspberrypi.org/products/raspberry-pi-3-model-b-plus](https://www.raspberrypi.org/products/raspberry-pi-3-model-b-plus?target=_blank) URL: [https://www.raspberrypi.org/products/raspberry-pi-3-model-b](https://www.raspberrypi.org/products/raspberry-pi-3-model-b?target=_blank) Wiki: [https://elinux.org/RPi\_Hub](https://elinux.org/RPi_Hub?target=_blank) Test results Raspberry Pi 3 is one of the official reference devices of Mender and is easy to g… and also i an testing all this thing in demo server. --- _[View the full topic](https://hub.mender.io/t/installer-failed-to-read-and-install-update-reader-unsupported-version-3/1785)._