# Install Mender Client script returns 401 **URL:** \ **Category:** General Discussions\ **Tags:** mender-client, bug\ **Created:** [May 9, 2024, 1:46pm UTC](https://hub.mender.io/t/install-mender-client-script-returns-401/6808 "2024-05-09T13:46:42Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Michael-staytuned.co](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@Michael-staytuned.co](https://hub.mender.io/u/Michael-staytuned.co)\ **Post date:** [May 9, 2024, 1:46pm UTC](https://hub.mender.io/t/install-mender-client-script-returns-401/6808/1 "2024-05-09T13:46:42Z")
I have a facility that is flashing the Pi devices with Raspberry Pi OS Lite 64-bit and installing the Mender Client. The first device installed Mender Client just fine, but any subsequent devices are returning a 401 error. I have tried changing the hostname during flashing to ensure there is no naming conflict at play. I have verified I can run the client installation on various other Pis but it is always the second one at a given location that seems to fail (e.g. on other networks, I can get one install done successfully). Is there something I am supposed to modify to get these additional installations to work on a given network? The error output from the client install script: ```auto Success! Please run `mender-setup` as superuser to configure the client. Installing commercial components from https://downloads.customer.mender.io/content/hosted/ % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 81199 100 81199 0 0 359k 0 --:--:-- --:--:-- --:--:-- 360k % Total % Received % Xferd Average Speed Time Time Time Current Dload Upload Total Spent Left Speed 100 81199 100 81199 0 0 383k 0 --:--:-- --:--:-- --:--:-- 384k Installing mender-monitor (1.3.0) curl: (22) The requested URL returned error: 401 ERROR: Cannot get mender-monitor from https://downloads.customer.mender.io/content/hosted/mender-monitor/debian/1.3.0/mender-monitor_1.3.0-1+debian+bookworm_all.deb ``` ---
**Author:** ![lramirez](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/lramirez/32/1195_2.png) [@lramirez](https://hub.mender.io/u/lramirez)\ **Post date:** [May 9, 2024, 4:25pm UTC](https://hub.mender.io/t/install-mender-client-script-returns-401/6808/2 "2024-05-09T16:25:12Z")
> [@Michael-staytuned.co](#): > > `mender-monitor` Please keep in mind that you need credentials to install mender-monitor as per [Downloads | Mender documentation](https://docs.mender.io/downloads#monitor) Are the variables with user and password stored somehow? I would recommend double checking credentials as next step. If you actually don’t need mender-monitor, you can disable it as well as part of this installation process. BR, Luis ---
**Author:** ![Michael-staytuned.co](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@Michael-staytuned.co](https://hub.mender.io/u/Michael-staytuned.co)\ **Post date:** [May 19, 2024, 6:04pm UTC](https://hub.mender.io/t/install-mender-client-script-returns-401/6808/4 "2024-05-19T18:04:00Z")
I originally responded to this via an email thread 10 days ago. Is there any way to resolve this faster here? It is preventing a production rollout of Mender. ---
**Author:** ![lramirez](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/lramirez/32/1195_2.png) [@lramirez](https://hub.mender.io/u/lramirez)\ **Post date:** [May 24, 2024, 3:15pm UTC](https://hub.mender.io/t/install-mender-client-script-returns-401/6808/5 "2024-05-24T15:15:01Z")
Hello folks, Just to close the topic on the hub. The answer was to remove the --commercial flag, which installs mender-monitor. As this particular user did not have access to this add-on, the server rejected his intentions to download it. This add-on is proprietary. BR, Luis