# Error while creating virtual device on mender production setup (setup done using docker-compose)

**URL:** <https://hub.mender.io/t/error-while-creating-virtual-device-on-mender-production-setup-setup-done-using-docker-compose/5160>\
**Category:** General Discussions\
**Created:** [August 1, 2022, 12:20pm UTC](https://hub.mender.io/t/error-while-creating-virtual-device-on-mender-production-setup-setup-done-using-docker-compose/5160 "2022-08-01T12:20:19Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mender111](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mender111](https://hub.mender.io/u/mender111)\
**Post date:** [August 1, 2022, 12:20pm UTC](https://hub.mender.io/t/error-while-creating-virtual-device-on-mender-production-setup-setup-done-using-docker-compose/5160/1 "2022-08-01T12:20:19Z")

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I have created mender production setup using docker compose. While creating a virtual device using **./demo --client up** this command getting some error :-  
**Failed to get the ‘JWT’ token from the useradm service.**  
**This is needed in order to upload the demo Artifact.**  
**curl exit code: 22**  
**Retrying in 5…**  
**Failed to get the ‘JWT’ token from the useradm service.**  
**This is needed in order to upload the demo Artifact.**  
**curl exit code: 22**  
**Retrying in 5…**

I am unable to debug this.

 ![Screenshot 2022-08-01 175926](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/f/f2df1e36b301d79e70768304932ff35a578337da.png)

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<div class="post-metadata">

**Author:** ![mender111](https://avatars.discourse-cdn.com/v4/letter/m/cab0a1/32.png) [@mender111](https://hub.mender.io/u/mender111)\
**Post date:** [August 2, 2022, 7:26am UTC](https://hub.mender.io/t/error-while-creating-virtual-device-on-mender-production-setup-setup-done-using-docker-compose/5160/2 "2022-08-02T07:26:47Z")

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Hi, has someone encountered any issue like this?

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<div class="post-metadata">

**Author:** ![kacf](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/kacf/32/146_2.png) [@kacf](https://hub.mender.io/u/kacf)\
**Post date:** [August 10, 2022, 7:29am UTC](https://hub.mender.io/t/error-while-creating-virtual-device-on-mender-production-setup-setup-done-using-docker-compose/5160/3 "2022-08-10T07:29:35Z")

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Which version of Mender is this?

Can you, while `./demo --client up` is still running, run this in a different terminal:

```bash
./demo --client logs > log.txt

```

The log tends to be massive; usually the best approach is to go to the end of the log and search backwards for “useradm”. See if you can spot any error messages, and feel free to post them here if they don’t make sense to you.