# Download\_Enter script not working **URL:** \ **Category:** General Discussions\ **Created:** [September 25, 2020, 1:18pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495 "2020-09-25T13:18:19Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![SamanRatna](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@SamanRatna](https://hub.mender.io/u/SamanRatna)\ **Post date:** [September 25, 2020, 1:18pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/1 "2020-09-25T13:18:19Z")
For some reason, my Download\_Enter\_01\_User\_confirmation.py wouldnt execute. I made sure that the script resided in etc/mender/scripts directory. When I check in Mender server after deployment, it just waits for device showing “pending”. When I check all processes in my device using “ps -aux”, the script is not seen in the list. When I try the same script but with the artifact as ArtifactInstall\_Enter\_01\_User\_confirmation.py , it executes flawlessly. What might I be missing ? Is there something I need to do to run Download or sync scripts ? (Side note: I followed [this link](https://hub.mender.io/t/how-to-create-state-scripts-with-mender-using-raspberry-pi/1518) for the state script) ---
**Author:** ![genedupre](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/genedupre/32/289_2.png) [@genedupre](https://hub.mender.io/u/genedupre)\ **Post date:** [September 28, 2020, 11:38am UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/2 "2020-09-28T11:38:25Z")
Hi Samanratna, i also remind having a problem similar like this a while ago, do you have an file that specifies the version of the state scripts? like the example here ``` rootfs_overlay_production-server/etc/ └── mender ├── mender.conf ├── scripts │ └── version <- this file with value 3 └── server.crt ``` Greets Gene ---
**Author:** ![SamanRatna](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@SamanRatna](https://hub.mender.io/u/SamanRatna)\ **Post date:** [September 28, 2020, 1:21pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/3 "2020-09-28T13:21:16Z")
Hi @genedupre, Yes I do. I do not have the sever.crt file though. What does it have ? And how did you solve the issue ? ---
**Author:** ![genedupre](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/genedupre/32/289_2.png) [@genedupre](https://hub.mender.io/u/genedupre)\ **Post date:** [September 28, 2020, 1:58pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/4 "2020-09-28T13:58:22Z")
hi @SamanRatna for the server.crt see > **[Production installation | Mender documentation](https://docs.mender.io/2.3/administration/production-installation#encrypting-keys-optional)** Gene ---
**Author:** ![drewmoseley](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/drewmoseley/32/47_2.png) [@drewmoseley](https://hub.mender.io/u/drewmoseley)\ **Post date:** [September 28, 2020, 3:59pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/5 "2020-09-28T15:59:22Z")
You only need the server.crt if you are running a self-hosted Mender server with a self-signed certificate. As for the Download\_Enter script, can you provide the output of the following two commands when run on the device in question? > $ sudo ls -l /etc/mender/scripts > $ sudo journaltcl -u mender-client Drew ---
**Author:** ![SamanRatna](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@SamanRatna](https://hub.mender.io/u/SamanRatna)\ **Post date:** [September 28, 2020, 5:00pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/6 "2020-09-28T17:00:38Z")
![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/1X/c1884b445437adb8ea11d39d16be7fd9b2d68a5a.png) the version was not created when installing mender client, so I made a file myself with value 3. It didn’t work. The deployment gave “pending” like before. I tried with value 2 too because my mender-client version is 2.4.0.1. ( I am assuming that setting that values manually was dumb, but I gave a shot anyway ) _( Also, the version was there at /var/lib/mender/scripts instead with value 3 inside by default after mender client installation )_ ---
**Author:** ![drewmoseley](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/drewmoseley/32/47_2.png) [@drewmoseley](https://hub.mender.io/u/drewmoseley)\ **Post date:** [September 28, 2020, 5:19pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/7 "2020-09-28T17:19:09Z")
You need to make your script executable: > $ sudo chmod 755 /etc/mender/scripts/Download\_Enter\_01\_yes.py The second command is “journalctl” not “journaltcl”. ---
**Author:** ![SamanRatna](https://avatars.discourse-cdn.com/v4/letter/s/6a8cbe/32.png) [@SamanRatna](https://hub.mender.io/u/SamanRatna)\ **Post date:** [September 28, 2020, 6:43pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/8 "2020-09-28T18:43:51Z")
Hi @drewmoseley, Thanks man, I didn’t know I had to make that executable. Dumb me but thanks for tolerating me, lol. I really appreciate your support and quick followups buddy. Here is the log for the $ sudo journalctl -u mender-client ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/1X/dbc980122b707f5ed3957ae61ac0736e7960b296.png) The same messages continue forever. What does this log mean ? Is it something related to continuous polling made my the mender-client daemon ? ---
**Author:** ![drewmoseley](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/drewmoseley/32/47_2.png) [@drewmoseley](https://hub.mender.io/u/drewmoseley)\ **Post date:** [September 28, 2020, 6:57pm UTC](https://hub.mender.io/t/download-enter-script-not-working/2495/9 "2020-09-28T18:57:08Z")
Yes, that’s the standard logging you will see as the mender client polls the server for updates. Drew