# Device configuration UI not showing up **URL:** \ **Category:** General Discussions\ **Created:** [November 9, 2021, 10:14am UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289 "2021-11-09T10:14:29Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![uishon](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/uishon/32/1326_2.png) [@uishon](https://hub.mender.io/u/uishon)\ **Post date:** [November 9, 2021, 10:14am UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/1 "2021-11-09T10:14:30Z")
Setting up my own server (open source). All is working but cannot see the device configuration GUI on the device screen. (Do see that when connecting the same device to hosted mender). Any idea? ---
**Author:** ![oleorhagen](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/oleorhagen/32/297_2.png) [@oleorhagen](https://hub.mender.io/u/oleorhagen)\ **Post date:** [November 9, 2021, 12:10pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/2 "2021-11-09T12:10:50Z")
My first question would be versions, and how this is set up? In general this should be part of both our demo and OS production setup scripts? ---
**Author:** ![uishon](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/uishon/32/1326_2.png) [@uishon](https://hub.mender.io/u/uishon)\ **Post date:** [November 9, 2021, 1:48pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/3 "2021-11-09T13:48:23Z")
Followed the docs yesterday. I believe that should be latest version. Using mender helm chart version 3.1.0. ---
**Author:** ![uishon](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/uishon/32/1326_2.png) [@uishon](https://hub.mender.io/u/uishon)\ **Post date:** [November 9, 2021, 5:46pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/4 "2021-11-09T17:46:35Z")
Just tried aligning my versions with hosted mender. Changed the gui.image.tag to “staging\_e71963e52d48191fb04c36551f99503db8abbf16”. Didn’t help. Also, checked the gui pod with kubectl and saw HAVE\_DEVICECCONFIG=“true” which I assume is what it should be but - still - the device config GUI is not showing up. Here is the list of my current versions: {“Integration”:“3.1.0”,“Mender-Client”:“3.1.0”,“Mender-Artifact”:“3.6.0”,“Meta-Mender”:"",“Deployments”:"",“Deviceauth”:"",“Inventory”:"",“GUI”:“staging\_e71963e52d48191fb04c36551f99503db8abbf16”} ---
**Author:** ![oleorhagen](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/oleorhagen/32/297_2.png) [@oleorhagen](https://hub.mender.io/u/oleorhagen)\ **Post date:** [November 10, 2021, 12:57pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/5 "2021-11-10T12:57:57Z")
Hmm, that is interesting, as far as I’ve been let in the know, the `HAVE_DEVICECONFIG` env var is all that should be needed. @mzedel could you help out here? ---
**Author:** ![mzedel](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/mzedel/32/261_2.png) [@mzedel](https://hub.mender.io/u/mzedel)\ **Post date:** [November 10, 2021, 6:37pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/6 "2021-11-10T18:37:43Z")
@oleorhagen is correct, that variable should be the key… otherwise the only requirement is that the device needs to be either in an `accepted` or `preauthorized` state. Just to be sure, the `MENDER_HOSTED` setting should not be truthy on the gui pod - that would also prohibit seeing the configuration section (and disturb a few more areas without the Hosted Mender backend). ---
**Author:** ![uishon](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/uishon/32/1326_2.png) [@uishon](https://hub.mender.io/u/uishon)\ **Post date:** [November 11, 2021, 9:23am UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/7 "2021-11-11T09:23:51Z")
Just checked. MENDER\_HOSTED is not defined on my gui pod. Should I explicitly define it and set it to “false”? Could it be that the fact the first device that was accepted on this mender server was a device I took from the hosted server and just added my server URL (but the original setup that was ran on it had the --mender-hosted option)? I’ve removed that device since then and that didn’t help but could there be some “leftovers” on the server that cause that? Any other direction I should check? ---
**Author:** ![mzedel](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/mzedel/32/261_2.png) [@mzedel](https://hub.mender.io/u/mzedel)\ **Post date:** [November 11, 2021, 12:31pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/8 "2021-11-11T12:31:18Z")
That is weird, if that is not set, there is only one more thing that could produce it: if the URL contains `hosted.mender.io`… Could you post the `env.js`, that is served alongside the gui bundle (you should be able to find it under: `https:///ui/env.js`)? As for any left over settings from Hosted Mender, that should not matter, as long as the device is authenticated with your local server… the UI only checks for `hasDeviceConfig && [DEVICE_STATES.accepted, DEVICE_STATES.preauth].includes(status)` (where `status` is `device.status`) and `hasDeviceConfig` is defined by either the `HAVE_DEVICECONFIG` variable or information from the Hosted Mender backend if `MENDER_HOSTED` is set. ---
**Author:** ![uishon](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/uishon/32/1326_2.png) [@uishon](https://hub.mender.io/u/uishon)\ **Post date:** [November 11, 2021, 12:47pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/9 "2021-11-11T12:47:50Z")
> [@mzedel](#): > > https:///ui/env.js See below what I get for my env.js. Indeed, the `hasDeviceConfig` is not set. ```auto mender_environment = { hostAddress: "", hostedAnnouncement: "", isDemoMode: "", features: { hasAddons: "", hasAuditlogs: "", hasDeviceConfig: "", hasDeviceConnect: "true", hasMonitor: "", hasMultitenancy: "", hasReporting: "", isEnterprise: "", isHosted: "" }, trackerCode: "", recaptchaSiteKey: "", stripeAPIKey: "", integrationVersion: "3.1.0", menderVersion: "3.1.0", menderArtifactVersion: "3.6.0", metaMenderVersion: "", services: { deploymentsVersion: "", deviceauthVersion: "", guiVersion: "staging_e71963e52d48191fb04c36551f99503db8abbf16", inventoryVersion: "" }, demoArtifactPort: "", disableOnboarding: "" } ``` But, double checked with `kubectl describe pod` and the gui pod seems to have this env var set correctly… ```auto Environment: INTEGRATION_VERSION: 3.1.0 MENDER_VERSION: 3.1.0 MENDER_ARTIFACT_VERSION: 3.6.0 HAVE_DEVICECONNECT: true HAVE_DEVICECCONFIG: true ``` ---
**Author:** ![mzedel](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/mzedel/32/261_2.png) [@mzedel](https://hub.mender.io/u/mzedel)\ **Post date:** [November 11, 2021, 12:51pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/10 "2021-11-11T12:51:08Z")
> [@uishon](#): > > `HAVE_DEVICECCONFIG` that’s it! - that is wrong in the helm chart 😞 - it should be `HAVE_DEVICECONFIG`… I’ll create a PR to fix this and am very sorry! ---
**Author:** ![uishon](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/uishon/32/1326_2.png) [@uishon](https://hub.mender.io/u/uishon)\ **Post date:** [November 11, 2021, 12:53pm UTC](https://hub.mender.io/t/device-configuration-ui-not-showing-up/4289/11 "2021-11-11T12:53:01Z")
Hey, don’t worry 🙂 Thanks a lot for the support!