# Deployments sometimes ignoring update attempts per device settings

**URL:** https://hub.mender.io/t/deployments-sometimes-ignoring-update-attempts-per-device-settings/8317
**Category:** General Discussions
**Tags:** deployment
**Created:** [July 7, 2026, 9:27pm UTC](https://hub.mender.io/t/deployments-sometimes-ignoring-update-attempts-per-device-settings/8317 "2026-07-07T21:27:01Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![hbruce](https://avatars.discourse-cdn.com/v4/letter/h/ecb155/32.png) [@hbruce](https://hub.mender.io/u/hbruce)
#### Post date: [July 7, 2026, 9:27pm UTC](https://hub.mender.io/t/deployments-sometimes-ignoring-update-attempts-per-device-settings/8317/1 "2026-07-07T21:27:01Z")

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We have some devices that don’t always get network connectivity on boot so rely on multiple update retries. We noticed an uptick in device update failures and tracked it down to deployments sometimes ignoring both the `Set the number of times each device will attempt this update` (set to 3) and `Default update attempts` (set to 2) and only allowing one attempt per update. We can see this due to `Update attempts per device: 1` and no `Attempts` column in the deployment details page. Strangely API calls to retrieve past deployments show `retries: 2`.

If creating a deployment with API `api/management/v1/deployments/deployments` the `retries` value is honored and appears as set on the deployment details page.

From reviewing deployment logs, this behavior seems to have started in mid May.

We are using [hosted.mender.io](http://hosted.mender.io/). Devices run Yocto 4.0 built mender connect (2.3.1) and client (3.5.3).

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### Author: ![TheYoctoJester](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/theyoctojester/32/1444_2.png) [@TheYoctoJester](https://hub.mender.io/u/TheYoctoJester)
#### Post date: [July 8, 2026, 2:35pm UTC](https://hub.mender.io/t/deployments-sometimes-ignoring-update-attempts-per-device-settings/8317/2 "2026-07-08T14:35:10Z")

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Hi @hbruce,

Thanks for reaching out. I couldn’t find any immediate reason or knowledge, unfortunately. I’ll talk to the devs and see what I can dig up.

Greetz,  
Josef

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### Author: ![TheYoctoJester](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/theyoctojester/32/1444_2.png) [@TheYoctoJester](https://hub.mender.io/u/TheYoctoJester)
#### Post date: [July 9, 2026, 7:33am UTC](https://hub.mender.io/t/deployments-sometimes-ignoring-update-attempts-per-device-settings/8317/3 "2026-07-09T07:33:31Z")

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Hi @hbruce,

We seem to have found the issue, a PR is currently in flight: [Fix/global attempts by mineralsfree · Pull Request #2032 · mendersoftware/mender-server · GitHub](https://github.com/mendersoftware/mender-server/pull/2032)

Greetz,  
Josef
