# Creating a snapshot using mender-artifact CLI gives error! **URL:** \ **Category:** General Discussions\ **Created:** [February 15, 2021, 12:21pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221 "2021-02-15T12:21:50Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![abhishek](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@abhishek](https://hub.mender.io/u/abhishek)\ **Post date:** [February 15, 2021, 12:21pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/1 "2021-02-15T12:21:50Z")
Hi I am getting following error while trying to create snapshot from my host laptop ![Screenshot from 2021-02-15 17-45-09](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/2/2c721e2b891f94ab8a486dd71483d23703072fba.png) Please help ---
**Author:** ![abhishek](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@abhishek](https://hub.mender.io/u/abhishek)\ **Post date:** [February 15, 2021, 1:21pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/2 "2021-02-15T13:21:39Z")
When Creating a snapshot on the golden device on target board, I get following error! My target device is RISCV ![Screenshot from 2021-02-15 18-49-23](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/8/8b08c663ab5118f131dcb2436d36ba1e0ffdb835.png) ---
**Author:** ![drewmoseley](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/drewmoseley/32/47_2.png) [@drewmoseley](https://hub.mender.io/u/drewmoseley)\ **Post date:** [February 15, 2021, 4:39pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/3 "2021-02-15T16:39:42Z")
Do you have the multiple partition setup configured? The error seems to indicate that it is not. What do the following commands show when run on the target? ``` # mount # lsblk # cat /etc/fstab # ls -ld /var/lib/mender ``` Drew ---
**Author:** ![abhishek](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@abhishek](https://hub.mender.io/u/abhishek)\ **Post date:** [February 16, 2021, 5:27am UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/4 "2021-02-16T05:27:10Z")
Hi @drewmoseley As required, here are the output for commands: ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/e/e485913b4f39c7091150f0269d48f76e1f52fc8e.png) ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/5/58a3f5fad19e95a563b591e15411b29a1629fcde.png) ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/a/a0df72c5364044d9b74a80ec9aa32c5465b88637.png) ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/b/b5deae9e1d1a98d8c9a269d0d59965b4e22d7b6d.png) ---
**Author:** ![abhishek](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@abhishek](https://hub.mender.io/u/abhishek)\ **Post date:** [February 16, 2021, 6:05am UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/5 "2021-02-16T06:05:13Z")
Even when /data partition is mounted, still getting same error! ![image](https://canada1.discourse-cdn.com/flex036/uploads/mender/original/2X/f/f4ea1db9085138359b8aec80d599151728067816.png) ---
**Author:** ![abhishek](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@abhishek](https://hub.mender.io/u/abhishek)\ **Post date:** [February 16, 2021, 11:58am UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/6 "2021-02-16T11:58:01Z")
I am getting same issue when i do on Raspberry pi4 ---
**Author:** ![drewmoseley](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/drewmoseley/32/47_2.png) [@drewmoseley](https://hub.mender.io/u/drewmoseley)\ **Post date:** [February 16, 2021, 2:38pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/7 "2021-02-16T14:38:39Z")
Yes, it looks like you don’t have the multiple partition setup done properly. The `/var/lib/mender` directory should actually be a symlink into `/data/`. I suspect on your RPI you installed the Mender debian package rather than using a pre-converted image. What do you have in your `/data` directory? Drew ---
**Author:** ![kartik](https://avatars.discourse-cdn.com/v4/letter/k/e274bd/32.png) [@kartik](https://hub.mender.io/u/kartik)\ **Post date:** [December 14, 2023, 7:02pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/8 "2023-12-14T19:02:13Z")
What do you mean by multiple partition set up. Can you please suggest me how to resolve this problem. I have been trying since 16 hours continuosly ---
**Author:** ![drewmoseley](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/drewmoseley/32/47_2.png) [@drewmoseley](https://hub.mender.io/u/drewmoseley)\ **Post date:** [December 14, 2023, 7:39pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/9 "2023-12-14T19:39:10Z")
@TheYoctoJester can you help? ---
**Author:** ![TheYoctoJester](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/theyoctojester/32/1444_2.png) [@TheYoctoJester](https://hub.mender.io/u/TheYoctoJester)\ **Post date:** [December 15, 2023, 8:12am UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/10 "2023-12-15T08:12:50Z")
Hi @kartik, Can you please provide some more details? - are you using `mender-convert` on an image file or over SSH? - which Raspberry Pi OS version? 32bit or 64 bit? - which `mender-convert` version? - which `mender-convert` command, e.g. which configuration? - the full log Thanks! ---
**Author:** ![kartik](https://avatars.discourse-cdn.com/v4/letter/k/e274bd/32.png) [@kartik](https://hub.mender.io/u/kartik)\ **Post date:** [December 18, 2023, 1:05pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/11 "2023-12-18T13:05:46Z")
We liked the features that are provided by Mender but not able to achieve them thru documentation. Shall we have a call so that I explain my current state ? ---
**Author:** ![TheYoctoJester](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/theyoctojester/32/1444_2.png) [@TheYoctoJester](https://hub.mender.io/u/TheYoctoJester)\ **Post date:** [December 18, 2023, 1:39pm UTC](https://hub.mender.io/t/creating-a-snapshot-using-mender-artifact-cli-gives-error/3221/12 "2023-12-18T13:39:58Z")
Hi @kartik, I am open to a call for figuring out details, but as you have not provided any details it is hard to prepare as I do not have any context of the problem at all. Can you please gather as much information as possible, outlined in the last post so we can get an understanding of the situation? Then we can proceed to a call. Greetz, Josef