# Artifact installs failing on "Tried maximum amount of times"

**URL:** <https://hub.mender.io/t/artifact-installs-failing-on-tried-maximum-amount-of-times/4272>\
**Category:** General Discussions\
**Created:** [November 3, 2021, 4:55am UTC](https://hub.mender.io/t/artifact-installs-failing-on-tried-maximum-amount-of-times/4272 "2021-11-03T04:55:50Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![kacf](https://yyz2.discourse-cdn.com/flex036/user_avatar/hub.mender.io/kacf/32/146_2.png) [@kacf](https://hub.mender.io/u/kacf)\
**Post date:** [June 14, 2022, 7:15am UTC](https://hub.mender.io/t/artifact-installs-failing-on-tried-maximum-amount-of-times/4272/12 "2022-06-14T07:15:36Z")

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Are you sure you have set the interval correctly? The log seems to indicate it is set to 5 minutes. You can see that it increases exponentially at first, but instead of going to 8, it goes to 5, and stops there. You are using [`RetryPollIntervalSeconds`](https://docs.mender.io/development/client-installation/configuration-file/configuration-options#retrypollintervalseconds), right?

In 3.3, you will also be able to use [`RetryPollCount`](https://docs.mender.io/development/client-installation/configuration-file/configuration-options#retrypollcount), so you can control the retry count without adjusting the interval.

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_[View the full topic](https://hub.mender.io/t/artifact-installs-failing-on-tried-maximum-amount-of-times/4272)._