# General Discussions

**URL:** https://hub.mender.io/c/general-discussions/12.md?page=14

[Latest](https://hub.mender.io/latest.md) · [Categories](https://hub.mender.io/categories.md) · [Tags](https://hub.mender.io/tags.md)

**Page:** 15

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## [Mender distribution "not supported" - what triggers this response?](https://hub.mender.io/t/mender-distribution-not-supported-what-triggers-this-response/6956)

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**Author:** [@BenH](https://hub.mender.io/u/BenH)\
**Replies:** 10\
**Last updated:** [June 18, 2024, 3:27pm UTC](https://hub.mender.io/t/mender-distribution-not-supported-what-triggers-this-response/6956 "2024-06-18T15:27:21Z")

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I’m building the BeagleBoneBlack Mender Yocto as provided. I’ve had to update the Yocto to Dunfell. This builds and runs OK, but on contacting Mender with the supplied demo script, its gets rejected: “ERROR: your distr…

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## [Redis usage and documentation in production server](https://hub.mender.io/t/redis-usage-and-documentation-in-production-server/6873)

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**Author:** [@akin](https://hub.mender.io/u/akin)\
**Replies:** 3\
**Last updated:** [June 18, 2024, 6:30am UTC](https://hub.mender.io/t/redis-usage-and-documentation-in-production-server/6873 "2024-06-18T06:30:10Z")

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In the latest version, 3.7, the upgrade notes mention a change to Redis. Redis is also mentioned in the Kubernetes section of 3.6 and 3.7. However, I don’t see any documentation on how to actually configure Redis in the …

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## [Mender Authentication Fails over Cellular Modem Interface (wwan0)](https://hub.mender.io/t/mender-authentication-fails-over-cellular-modem-interface-wwan0/6959)

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**Author:** [@emaglio](https://hub.mender.io/u/emaglio)\
**Replies:** 0\
**Last updated:** [June 17, 2024, 7:41pm UTC](https://hub.mender.io/t/mender-authentication-fails-over-cellular-modem-interface-wwan0/6959 "2024-06-17T19:41:07Z")

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Hello! I’ve been managing a small fleet of Debian devices using a basic Mender plan along with the “Configure” and “Troubleshoot” add-ons. The devices are field-deployed sensors using Raspberry Pi Zero 2W. Recently, I’…

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## [Support for Toradex Colibri IMX8QXP and Colibri IMX6ULL 1GB](https://hub.mender.io/t/support-for-toradex-colibri-imx8qxp-and-colibri-imx6ull-1gb/6245)

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**Author:** [@SimonG](https://hub.mender.io/u/SimonG)\
**Replies:** 10\
**Last updated:** [June 14, 2024, 9:33pm UTC](https://hub.mender.io/t/support-for-toradex-colibri-imx8qxp-and-colibri-imx6ull-1gb/6245 "2024-06-14T21:33:37Z")

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Hello, We’re planning to use mender in our system, using Toradex’ BSP (version 6, based on yocto kirkstone). It seems that there is support for some of Toradex’ modules, but not these two we’re using in our project. Th…

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## [Minio kubernetes install error](https://hub.mender.io/t/minio-kubernetes-install-error/6951)

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**Author:** [@sakisd](https://hub.mender.io/u/sakisd)\
**Replies:** 2\
**Last updated:** [June 14, 2024, 8:12am UTC](https://hub.mender.io/t/minio-kubernetes-install-error/6951 "2024-06-14T08:12:45Z")

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Hi It seems minio removed minio console from dockerhub so its imposible to install mender production. k3s error : "Error syncing pod, skipping" err="failed to \\"StartContainer\\" for \\"minio-operator\\" with ImagePullBa…

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## [Mender Client 3.5 on Yocto Scarthgap](https://hub.mender.io/t/mender-client-3-5-on-yocto-scarthgap/6946)

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**Author:** [@cveilleux](https://hub.mender.io/u/cveilleux)\
**Replies:** 4\
**Last updated:** [June 13, 2024, 1:07pm UTC](https://hub.mender.io/t/mender-client-3-5-on-yocto-scarthgap/6946 "2024-06-13T13:07:12Z")

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Thanks for the initial scarthgap support. We are experimenting with GitHub - TheYoctoJester/meta-mender at scarthgap at the moment. The biggest issue seems to be the default in scarthgap is the c++ based mender client 4…

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## [Rootfs-image: "type" property in type-info empty](https://hub.mender.io/t/rootfs-image-type-property-in-type-info-empty/6945)

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**Author:** [@hesmar](https://hub.mender.io/u/hesmar)\
**Replies:** 2\
**Last updated:** [June 13, 2024, 11:53am UTC](https://hub.mender.io/t/rootfs-image-type-property-in-type-info-empty/6945 "2024-06-13T11:53:07Z")

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Hi, I use mender-artifact in Yocto and notice that the type field in type-info is empty: { "type":"", ... } Shouldn’t that be rootfs-image? For other artifacts, e.g. single-file, it is correct. If this behavior is …

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## [Apply a deployment for a specific device](https://hub.mender.io/t/apply-a-deployment-for-a-specific-device/6944)

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**Author:** [@mister\_kanister](https://hub.mender.io/u/mister_kanister)\
**Replies:** 0\
**Last updated:** [June 12, 2024, 3:02pm UTC](https://hub.mender.io/t/apply-a-deployment-for-a-specific-device/6944 "2024-06-12T15:02:57Z")

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Good Day, Friends! For a task, I need to create a deployment for a specific device. To do that, I need the device ID that I will use to trigger a deployment for that device via API call. It comes to my attention only i…

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## [Unable to fetch the device status from mender](https://hub.mender.io/t/unable-to-fetch-the-device-status-from-mender/6878)

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**Author:** [@AkshatVyas](https://hub.mender.io/u/AkshatVyas)\
**Replies:** 1\
**Last updated:** [June 12, 2024, 1:42pm UTC](https://hub.mender.io/t/unable-to-fetch-the-device-status-from-mender/6878 "2024-06-12T13:42:52Z")

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Hi Team, When I am trying to fetch the device online & offline status from mender to test my scenario. It is unable to retrieve as it has only accepted state which it is utilizing as online. But just in case I have obse…

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## [Questions regarding download progress](https://hub.mender.io/t/questions-regarding-download-progress/3465)

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**Author:** [@manuel\_vps](https://hub.mender.io/u/manuel_vps)\
**Replies:** 3\
**Last updated:** [April 8, 2021, 9:22am UTC](https://hub.mender.io/t/questions-regarding-download-progress/3465 "2021-04-08T09:22:32Z")

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1. Querying download progress on the target device through dbus We would like to display a progress bar on the screen of our device and are waiting of dbus progress query to be implemented. I found MEN-4201 but it seems…

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## [Mender helm chart websocket issue](https://hub.mender.io/t/mender-helm-chart-websocket-issue/6802)

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**Author:** [@sudheermygapula](https://hub.mender.io/u/sudheermygapula)\
**Replies:** 3\
**Last updated:** [June 11, 2024, 9:36am UTC](https://hub.mender.io/t/mender-helm-chart-websocket-issue/6802 "2024-06-11T09:36:55Z")

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Hello , Latest helm chart installed in AWS EKS and mender exposed via proper dns and certificate ( Nginx Ingress controller ) . The remote terminal functionaltiy doesnt work with below error . {“error”:“websocket: th…

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## [Forcing "updated\_ts" update using "mender send-inventory"](https://hub.mender.io/t/forcing-updated-ts-update-using-mender-send-inventory/6876)

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**Author:** [@nowls](https://hub.mender.io/u/nowls)\
**Replies:** 0\
**Last updated:** [June 7, 2024, 7:15pm UTC](https://hub.mender.io/t/forcing-updated-ts-update-using-mender-send-inventory/6876 "2024-06-07T19:15:20Z")

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As part of our quality checks before shipping devices, I want to connect the device to the internet and force it to check in with Mender. I achieve this using the sudo mender send-inventory command over an SSH connection…

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## [Mender client unable to sync with server after device has been preauthorised](https://hub.mender.io/t/mender-client-unable-to-sync-with-server-after-device-has-been-preauthorised/6842)

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**Author:** [@Utsav\_Shah](https://hub.mender.io/u/Utsav_Shah)\
**Replies:** 1\
**Last updated:** [June 7, 2024, 10:20am UTC](https://hub.mender.io/t/mender-client-unable-to-sync-with-server-after-device-has-been-preauthorised/6842 "2024-06-07T10:20:13Z")

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Hello, I am using the preauthorising method to register one of my devices on the mender dashboard. What I have done is used the mender keygen script to generate the public private key pair and used the public key to su…

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## [Mender and efi-secure-boot on intel-corei7-64](https://hub.mender.io/t/mender-and-efi-secure-boot-on-intel-corei7-64/4862)

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**Author:** [@esscrb](https://hub.mender.io/u/esscrb)\
**Replies:** 11\
**Last updated:** [June 6, 2024, 10:05am UTC](https://hub.mender.io/t/mender-and-efi-secure-boot-on-intel-corei7-64/4862 "2024-06-06T10:05:17Z")

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Hello, I’m attempting to integrate efi-secure-boot with Mender on an intel-corei7-64 Yocto target platform. I can get to the point where the UEFI firmware is validating GRUB (bootx64.efi) and grub.cfg but bzImage valida…

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## [Code injection via device inventory?](https://hub.mender.io/t/code-injection-via-device-inventory/6858)

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**Author:** [@mister\_kanister](https://hub.mender.io/u/mister_kanister)\
**Replies:** 1\
**Last updated:** [June 3, 2024, 3:22pm UTC](https://hub.mender.io/t/code-injection-via-device-inventory/6858 "2024-06-03T15:22:21Z")

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Good Day, Friends! I’m working on an mender artifact that will extend the device inventory. It is a more general question about security because I do not understand the implications. Via --type script update module I h…

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## [Building image with mender-systemd-boot fails at patching systemd-boot](https://hub.mender.io/t/building-image-with-mender-systemd-boot-fails-at-patching-systemd-boot/6477)

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**Author:** [@adrian](https://hub.mender.io/u/adrian)\
**Replies:** 13\
**Last updated:** [May 31, 2024, 2:59pm UTC](https://hub.mender.io/t/building-image-with-mender-systemd-boot-fails-at-patching-systemd-boot/6477 "2024-05-31T14:59:08Z")

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Hi everyone, i am switching our existing yocto image from grub to systemd-boot, mainly to take advantage of meta-intel’s uefi-comboapp and uefi-sign classes. In doing so, the build fails whenever i enable the mender-sy…

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## [Increase web client idle timeout (before getting logged out)](https://hub.mender.io/t/increase-web-client-idle-timeout-before-getting-logged-out/6866)

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**Author:** [@uishon](https://hub.mender.io/u/uishon)\
**Replies:** 0\
**Last updated:** [May 30, 2024, 2:30pm UTC](https://hub.mender.io/t/increase-web-client-idle-timeout-before-getting-logged-out/6866 "2024-05-30T14:30:44Z")

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Is there a way to increase the idle timeout (before a user logged it is forcibly logged out)? Any configuration on mender server side? Tried increase the idle timeout on our ingress-nginx but this didn’t seem to make a d…

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## [Device not online (mender server not detect my device) since 2024-05-20](https://hub.mender.io/t/device-not-online-mender-server-not-detect-my-device-since-2024-05-20/6857)

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**Author:** [@shimizus](https://hub.mender.io/u/shimizus)\
**Replies:** 0\
**Last updated:** [May 28, 2024, 7:23pm UTC](https://hub.mender.io/t/device-not-online-mender-server-not-detect-my-device-since-2024-05-20/6857 "2024-05-28T19:23:55Z")

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Dear members, My registered device not online since 2024-05-20. device power on some times, however, mender server not detect my device. no change my firmware, software… I noticed that server maintenace had done arou…

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## [Mender Converted Image doesn't boot](https://hub.mender.io/t/mender-converted-image-doesnt-boot/6846)

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**Author:** [@kchavda1](https://hub.mender.io/u/kchavda1)\
**Replies:** 0\
**Last updated:** [May 25, 2024, 1:09pm UTC](https://hub.mender.io/t/mender-converted-image-doesnt-boot/6846 "2024-05-25T13:09:09Z")

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I have successfully converted raspberry pi 4B image into mender image but when I insert the fleshed memory card having mender converted image then boot process is showing some command prompt with busy box and so May be r…

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## [Install Mender Client script returns 401](https://hub.mender.io/t/install-mender-client-script-returns-401/6808)

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**Author:** [@Michael-staytuned.co](https://hub.mender.io/u/Michael-staytuned.co)\
**Replies:** 3\
**Last updated:** [May 24, 2024, 3:15pm UTC](https://hub.mender.io/t/install-mender-client-script-returns-401/6808 "2024-05-24T15:15:01Z")

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I have a facility that is flashing the Pi devices with Raspberry Pi OS Lite 64-bit and installing the Mender Client. The first device installed Mender Client just fine, but any subsequent devices are returning a 401 erro…

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## [How to deploy two updates in order](https://hub.mender.io/t/how-to-deploy-two-updates-in-order/6831)

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**Author:** [@jjsteele](https://hub.mender.io/u/jjsteele)\
**Replies:** 6\
**Last updated:** [May 22, 2024, 10:17am UTC](https://hub.mender.io/t/how-to-deploy-two-updates-in-order/6831 "2024-05-22T10:17:50Z")

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Hi, I have a situation where 1000 SD cards have been duplicated missing the dir-overlay update module. I need to make sure a dir-overlay patch happens as soon as the devices are booted. How can I set this up in free UI…

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## [Mender-client 4.x compatibility with v2 artifacts](https://hub.mender.io/t/mender-client-4-x-compatibility-with-v2-artifacts/6840)

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**Author:** [@sabelsen](https://hub.mender.io/u/sabelsen)\
**Replies:** 3\
**Last updated:** [May 22, 2024, 10:13am UTC](https://hub.mender.io/t/mender-client-4-x-compatibility-with-v2-artifacts/6840 "2024-05-22T10:13:41Z")

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I have two questions concerning the compatibility between mender-client 4.x and artifact version 2: Assuming an upgrade from Yocto Dunfell (mender-client 2.x) to Scarthgap (mender-client 4.x) with a v2 artifact. The v…

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## [Mender-convert issue](https://hub.mender.io/t/mender-convert-issue/6838)

<div class="topic-metadata">

**Author:** [@kchavda](https://hub.mender.io/u/kchavda)\
**Replies:** 0\
**Last updated:** [May 21, 2024, 7:58am UTC](https://hub.mender.io/t/mender-convert-issue/6838 "2024-05-21T07:58:48Z")

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I am new for the Mender-convert. I am having Customized RaspberryPI4B Image of 31GB Size. I want to convert it to mender-supported image for OTA OS Update. I have followed the steps mentioned on the Online Mender Docu…

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## [Mender-artifact: error while loading shared libraries: libssl.so.1.1: cannot open shared object file: no such file or directory](https://hub.mender.io/t/mender-artifact-error-while-loading-shared-libraries-libssl-so-1-1-cannot-open-shared-object-file-no-such-file-or-directory/6832)

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**Author:** [@kchavda](https://hub.mender.io/u/kchavda)\
**Replies:** 2\
**Last updated:** [May 21, 2024, 7:09am UTC](https://hub.mender.io/t/mender-artifact-error-while-loading-shared-libraries-libssl-so-1-1-cannot-open-shared-object-file-no-such-file-or-directory/6832 "2024-05-21T07:09:48Z")

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During Artifact creation facing followed error: mender-artifact: error while loading shared libraries: libssl.so.1.1: cannot open shared object file: no such file or directory. How to solve it?

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## [Mender bootstrap and unknown artifact](https://hub.mender.io/t/mender-bootstrap-and-unknown-artifact/6822)

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**Author:** [@krzysztofch](https://hub.mender.io/u/krzysztofch)\
**Replies:** 3\
**Last updated:** [May 19, 2024, 8:46pm UTC](https://hub.mender.io/t/mender-bootstrap-and-unknown-artifact/6822 "2024-05-19T20:46:00Z")

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Hi, I have encountered problem with mender bootstrap artifact after porting mender to Yocto Langdale from master-next branch on my custom Zynq board. I found similar topics on this forum but none was helpful in this cas…

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## [Delta update failure / reliability?](https://hub.mender.io/t/delta-update-failure-reliability/6828)

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**Author:** [@void\_brain](https://hub.mender.io/u/void_brain)\
**Replies:** 0\
**Last updated:** [May 17, 2024, 10:54am UTC](https://hub.mender.io/t/delta-update-failure-reliability/6828 "2024-05-17T10:54:06Z")

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I am using an rpi4-b, I have tried a lot of delta updates. However sometimes I do have checksums related issues which i do not understand. For instance I have 3 releases: prod-11 prod-12 prod-13 I have already did an i…

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## [Yocto disable MENDER\_TENANT\_TOKEN](https://hub.mender.io/t/yocto-disable-mender-tenant-token/6824)

<div class="topic-metadata">

**Author:** [@santiwake](https://hub.mender.io/u/santiwake)\
**Replies:** 2\
**Last updated:** [May 17, 2024, 10:47am UTC](https://hub.mender.io/t/yocto-disable-mender-tenant-token/6824 "2024-05-17T10:47:45Z")

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Good morning I am currently building an Image using Yocto Kirkstone, I want to be able to don’t add the line for the tenantToken dummy, is there a way to override this, my goal is to use the token from the store /data fo…

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## [Unable to convert images using mender convert](https://hub.mender.io/t/unable-to-convert-images-using-mender-convert/6826)

<div class="topic-metadata">

**Author:** [@Athvaith2828](https://hub.mender.io/u/Athvaith2828)\
**Replies:** 1\
**Last updated:** [May 17, 2024, 9:06am UTC](https://hub.mender.io/t/unable-to-convert-images-using-mender-convert/6826 "2024-05-17T09:06:26Z")

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Hi All, I am new to mender and I am trying out mender convert docker image mendersoftware/mender-convert:maste for converting the image agl-demo-platform-crosssdk-raspberrypi4-64.img I am running the command: MENDER\_GR…

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## [Mender-client 3.5.2 receive "503 Service Unavailable" on update-check \[Sync\]](https://hub.mender.io/t/mender-client-3-5-2-receive-503-service-unavailable-on-update-check-sync/6789)

<div class="topic-metadata">

**Author:** [@sbrw](https://hub.mender.io/u/sbrw)\
**Replies:** 1\
**Last updated:** [May 16, 2024, 9:35am UTC](https://hub.mender.io/t/mender-client-3-5-2-receive-503-service-unavailable-on-update-check-sync/6789 "2024-05-16T09:35:34Z")

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Hi! The mender-client on our devices receive “503” from time to time when doing the periodic update checks. What could be the issue? Thanks! level=info msg="State transition: check-wait \[Idle\] -\> update-check \[Sync\]"…

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## [Docker Update Module without registry](https://hub.mender.io/t/docker-update-module-without-registry/6816)

<div class="topic-metadata">

**Author:** [@livelove1987](https://hub.mender.io/u/livelove1987)\
**Replies:** 21\
**Last updated:** [May 15, 2024, 10:28am UTC](https://hub.mender.io/t/docker-update-module-without-registry/6816 "2024-05-15T10:28:07Z")

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Hi, im wondering about how safe is that. I dont want anyone to just download my docker img. So i was thinking about making that repo privat but than i would need to add some Tokens to allow devices to download it from re…

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