# General Discussions

**URL:** https://hub.mender.io/c/general-discussions/12.md?page=13

[Latest](https://hub.mender.io/latest.md) · [Categories](https://hub.mender.io/categories.md) · [Tags](https://hub.mender.io/tags.md)

**Page:** 14

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## [Can I install Mender client and set up the device in Windows OS Machine?](https://hub.mender.io/t/can-i-install-mender-client-and-set-up-the-device-in-windows-os-machine/7027)

<div class="topic-metadata">

**Author:** [@vimoxshah](https://hub.mender.io/u/vimoxshah)\
**Replies:** 3\
**Last updated:** [July 23, 2024, 7:53am UTC](https://hub.mender.io/t/can-i-install-mender-client-and-set-up-the-device-in-windows-os-machine/7027 "2024-07-23T07:53:24Z")

</div>

Can I install the Mender client and set up the device in a Windows OS Machine? If yes, can anyone share the guide or steps to download and set up it?

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## [AWS IoT Core Integration doesn't deploy certificates](https://hub.mender.io/t/aws-iot-core-integration-doesnt-deploy-certificates/7038)

<div class="topic-metadata">

**Author:** [@BassemMohsen](https://hub.mender.io/u/BassemMohsen)\
**Replies:** 0\
**Last updated:** [July 22, 2024, 11:48am UTC](https://hub.mender.io/t/aws-iot-core-integration-doesnt-deploy-certificates/7038 "2024-07-22T11:48:59Z")

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Hey Mender support and community I would like some help with AWS IoT Core integration. Right now Mender Server can create a thing on AWS IoT Core and have the correct policy. I can also sync Mender web portal “Device …

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## [PKCS11 with OpenSSL 3.0](https://hub.mender.io/t/pkcs11-with-openssl-3-0/7026)

<div class="topic-metadata">

**Author:** [@leo](https://hub.mender.io/u/leo)\
**Replies:** 4\
**Last updated:** [July 22, 2024, 10:44am UTC](https://hub.mender.io/t/pkcs11-with-openssl-3-0/7026 "2024-07-22T10:44:51Z")

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Hi, I’m trying to configure Mender to use PKCS#11. I’m using the tpm2-pkcs11 project to provide a PKCS#11 interface to my TPM and the pkcs11-provider project to provide an OpenSSL provider for it. I’ve configured the p…

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## [Authentication request rejected by the Mender.Bitcortex server](https://hub.mender.io/t/authentication-request-rejected-by-the-mender-bitcortex-server/7030)

<div class="topic-metadata">

**Author:** [@sap1359](https://hub.mender.io/u/sap1359)\
**Replies:** 4\
**Last updated:** [July 22, 2024, 12:20am UTC](https://hub.mender.io/t/authentication-request-rejected-by-the-mender-bitcortex-server/7030 "2024-07-22T00:20:56Z")

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Hi We’ve encountered a problem with the connectivity of one of our devices to the Mender Bitcortex server. One of our devices had been reported offline for three months. According to our investigation, the MAC address …

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## [Unauthorized Error: Authentication error on one machine but not the other](https://hub.mender.io/t/unauthorized-error-authentication-error-on-one-machine-but-not-the-other/7033)

<div class="topic-metadata">

**Author:** [@mattrcairns](https://hub.mender.io/u/mattrcairns)\
**Replies:** 2\
**Last updated:** [July 19, 2024, 10:05pm UTC](https://hub.mender.io/t/unauthorized-error-authentication-error-on-one-machine-but-not-the-other/7033 "2024-07-19T22:05:40Z")

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Hi, I am using ansible to deploy mender to multiple machines (jetsons). For some reason, despite the settings being exactly the same on two machines, one machine successfully connects to mender and the other does not. …

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## [Same mac address on each device](https://hub.mender.io/t/same-mac-address-on-each-device/6935)

<div class="topic-metadata">

**Author:** [@Thorben](https://hub.mender.io/u/Thorben)\
**Replies:** 7\
**Last updated:** [July 16, 2024, 9:58am UTC](https://hub.mender.io/t/same-mac-address-on-each-device/6935 "2024-07-16T09:58:25Z")

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Hello, I have a problem with starting mender. I have installed the Bullseye image of mender on a Raspberry pi 4. Now I have the problem that I have the same mac address on all devices. The mac address is always the one f…

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## [Missing Device Details After Preauth and Acceptance"](https://hub.mender.io/t/missing-device-details-after-preauth-and-acceptance/7021)

<div class="topic-metadata">

**Author:** [@sahithi](https://hub.mender.io/u/sahithi)\
**Replies:** 3\
**Last updated:** [July 16, 2024, 8:27am UTC](https://hub.mender.io/t/missing-device-details-after-preauth-and-acceptance/7021 "2024-07-16T08:27:13Z")

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mender -portal i am creating a virtual device quemx - i have done these steps Connecting a device Get Docker Engine If you do not have it already, please install Docker on your local machine. Copy & paste and run the…

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## [Deployment failed: no such host](https://hub.mender.io/t/deployment-failed-no-such-host/7020)

<div class="topic-metadata">

**Author:** [@tastex](https://hub.mender.io/u/tastex)\
**Replies:** 1\
**Last updated:** [July 15, 2024, 8:45am UTC](https://hub.mender.io/t/deployment-failed-no-such-host/7020 "2024-07-15T08:45:17Z")

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I have a problem with deploying from our self-hosted mender server to our devices, the error log says: "Can not fetch update image: Get "https://s3.docker.mender.io/mender-artifact-storage/ … “: dial tcp: lookup s3.dock…

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## [Preauth state to accepted state](https://hub.mender.io/t/preauth-state-to-accepted-state/7015)

<div class="topic-metadata">

**Author:** [@sahithi](https://hub.mender.io/u/sahithi)\
**Replies:** 3\
**Last updated:** [July 15, 2024, 8:38am UTC](https://hub.mender.io/t/preauth-state-to-accepted-state/7015 "2024-07-15T08:38:43Z")

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We are creating IoTEdge devices form a 3rd party dashboard, and using preauth API we are able to get the device in preauth state(https://hosted.mender.io). Now we want to accept the device in hosted mender. How can this…

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## [Authorize failed: transient error: authorization request failed](https://hub.mender.io/t/authorize-failed-transient-error-authorization-request-failed/7013)

<div class="topic-metadata">

**Author:** [@sahithi](https://hub.mender.io/u/sahithi)\
**Replies:** 10\
**Last updated:** [July 11, 2024, 2:46pm UTC](https://hub.mender.io/t/authorize-failed-transient-error-authorization-request-failed/7013 "2024-07-11T14:46:28Z")

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We are using hosted mender(https://hosted.mender.io), and setting up the client in Linux VM, while we try to run the mender client we are facing issues. here is our mender.conf { “HttpsClient”: {“SkipVerify”:true}, “…

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## [Rockchip env partitions scarthgap](https://hub.mender.io/t/rockchip-env-partitions-scarthgap/7000)

<div class="topic-metadata">

**Author:** [@MarekBelisko](https://hub.mender.io/u/MarekBelisko)\
**Replies:** 8\
**Last updated:** [July 11, 2024, 12:35pm UTC](https://hub.mender.io/t/rockchip-env-partitions-scarthgap/7000 "2024-07-11T12:35:08Z")

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Hi, I’m trying add support for radxa cm3 using yocto meta-rockchip layer (with mainline u-boot and kernel). I have integration almost done but have an issue with env writing. I have following in local.conf: # move…

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## [U-Boot integration \[stm32mpu157 dk2\]](https://hub.mender.io/t/u-boot-integration-stm32mpu157-dk2/7010)

<div class="topic-metadata">

**Author:** [@zhalat](https://hub.mender.io/u/zhalat)\
**Replies:** 3\
**Last updated:** [July 11, 2024, 10:11am UTC](https://hub.mender.io/t/u-boot-integration-stm32mpu157-dk2/7010 "2024-07-11T10:11:56Z")

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Hi, My board bases on development kit stm32mpu157 dk2 and yocto dunfell version. I somehow integrated mender layers with my hardware and here is specific layre for my board: Owner avatar viotas\_meta-mender-st-stm32mp1…

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## [Mender Server Create Artifacts issue with large files](https://hub.mender.io/t/mender-server-create-artifacts-issue-with-large-files/7008)

<div class="topic-metadata">

**Author:** [@sakisd](https://hub.mender.io/u/sakisd)\
**Replies:** 1\
**Last updated:** [July 10, 2024, 10:03am UTC](https://hub.mender.io/t/mender-server-create-artifacts-issue-with-large-files/7008 "2024-07-10T10:03:04Z")

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Hi @robgio I’m having an issue with artifacts generation for big files (500Mb+ tested up to 2Gb). Although a same size .tml file is created in minio , the artifacts worker never succeeds on creating the final artifact…

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## [Mender Authorize failed](https://hub.mender.io/t/mender-authorize-failed/7007)

<div class="topic-metadata">

**Author:** [@Jonas](https://hub.mender.io/u/Jonas)\
**Replies:** 1\
**Last updated:** [July 10, 2024, 7:41am UTC](https://hub.mender.io/t/mender-authorize-failed/7007 "2024-07-10T07:41:51Z")

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The message pops up below. mender\[248\]: time=“2024-07-10T10:44:24Z” level=info msg=“State transition: init \[none\] → init \[none\]” mender\[248\]: time=“2024-07-10T10:44:24Z” level=info msg=“State transition: init \[none\] → …

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## [Zephyr support and feedback](https://hub.mender.io/t/zephyr-support-and-feedback/7004)

<div class="topic-metadata">

**Author:** [@eystein](https://hub.mender.io/u/eystein)\
**Replies:** 0\
**Last updated:** [July 9, 2024, 11:49pm UTC](https://hub.mender.io/t/zephyr-support-and-feedback/7004 "2024-07-09T23:49:39Z")

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Hello, We at the Mender team are planning to add support for Zephyr! To ensure that it will fit well with general needs and meet most requirements we are looking for people from the community who know Zephyr and are in…

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## [Device goes into pending state again](https://hub.mender.io/t/device-goes-into-pending-state-again/6998)

<div class="topic-metadata">

**Author:** [@livelove1987](https://hub.mender.io/u/livelove1987)\
**Replies:** 9\
**Last updated:** [July 9, 2024, 2:53pm UTC](https://hub.mender.io/t/device-goes-into-pending-state-again/6998 "2024-07-09T14:53:53Z")

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Hi, i notice one more problem, when my device goes offline for some time ( like one day ) and I enable it than i get new device pending to be authorization, will same device was authorized by me like 20h ago and i didnt …

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## [How to run mender on ubuntu noble](https://hub.mender.io/t/how-to-run-mender-on-ubuntu-noble/6982)

<div class="topic-metadata">

**Author:** [@livelove1987](https://hub.mender.io/u/livelove1987)\
**Replies:** 9\
**Last updated:** [July 2, 2024, 7:32pm UTC](https://hub.mender.io/t/how-to-run-mender-on-ubuntu-noble/6982 "2024-07-02T19:32:43Z")

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Im having a problem with installing mender on my ubuntu on my orange pi 5 plus ( GitHub - Joshua-Riek/ubuntu-rockchip: Ubuntu 22.04 and 24.04 for Rockchip RK35XX Devices thats system which i use ) Any ideas how can i …

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## [How to migrate live devices to Mender?](https://hub.mender.io/t/how-to-migrate-live-devices-to-mender/176)

<div class="topic-metadata">

**Author:** [@erikhh](https://hub.mender.io/u/erikhh)\
**Replies:** 21\
**Last updated:** [July 5, 2024, 6:54pm UTC](https://hub.mender.io/t/how-to-migrate-live-devices-to-mender/176 "2024-07-05T18:54:10Z")

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We would like to migrate our devices to be managed by Mender, preferably without having to call them back in since we already shipped several hundred. Trust me, I really regret not thinking this through better before we …

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## [Mender Server Production Installation with Kubernetes fails: failed to connect to db Error reaching mongo server](https://hub.mender.io/t/mender-server-production-installation-with-kubernetes-fails-failed-to-connect-to-db-error-reaching-mongo-server/6992)

<div class="topic-metadata">

**Author:** [@Vadivel\_K](https://hub.mender.io/u/Vadivel_K)\
**Replies:** 1\
**Last updated:** [July 5, 2024, 8:25am UTC](https://hub.mender.io/t/mender-server-production-installation-with-kubernetes-fails-failed-to-connect-to-db-error-reaching-mongo-server/6992 "2024-07-05T08:25:35Z")

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We are trying to install the mender server open source version with Kubernetes in an OnPremises Server which won’t have a domain name and won’t be exposed to the internet. After pulling the helm packages the services st…

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## [HSM/secure element use cases](https://hub.mender.io/t/hsm-secure-element-use-cases/4815)

<div class="topic-metadata">

**Author:** [@mattwood2000](https://hub.mender.io/u/mattwood2000)\
**Replies:** 7\
**Last updated:** [July 4, 2024, 5:11pm UTC](https://hub.mender.io/t/hsm-secure-element-use-cases/4815 "2024-07-04T17:11:53Z")

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Hi, I’m trying to understand the use cases for using a secure element and how that maps to the Certificates and Keys section of the docs. In the Security section the docs state: Currently, Mender supports hardware sec…

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## [Reboot twice per upgrade](https://hub.mender.io/t/reboot-twice-per-upgrade/6988)

<div class="topic-metadata">

**Author:** [@zivkapl](https://hub.mender.io/u/zivkapl)\
**Replies:** 1\
**Last updated:** [July 4, 2024, 12:23pm UTC](https://hub.mender.io/t/reboot-twice-per-upgrade/6988 "2024-07-04T12:23:07Z")

</div>

Hi Guys, I have several Mender clients that are running Ubuntu 18. I want to upgrade them all to Ubuntu 22 but cannot use the OS upgrade. I want to upgrade it per Ubuntu’s Instructions, by calling apt and similar comm…

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## [Upgrade mender client](https://hub.mender.io/t/upgrade-mender-client/6728)

<div class="topic-metadata">

**Author:** [@zivkapl](https://hub.mender.io/u/zivkapl)\
**Replies:** 3\
**Last updated:** [July 4, 2024, 11:49am UTC](https://hub.mender.io/t/upgrade-mender-client/6728 "2024-07-04T11:49:53Z")

</div>

Hi, Is it possible to upgrade the mender-client itself using mender? Let’s say I an a VM with a single connection to a mender server. Can I create an artifact to upgrade the Mender client? I assume OS artifact can han…

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## [Meta-mender support for Scarthgap](https://hub.mender.io/t/meta-mender-support-for-scarthgap/6791)

<div class="topic-metadata">

**Author:** [@ruben](https://hub.mender.io/u/ruben)\
**Replies:** 6\
**Last updated:** [July 4, 2024, 7:02am UTC](https://hub.mender.io/t/meta-mender-support-for-scarthgap/6791 "2024-07-04T07:02:45Z")

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Hi @TheYoctoJester, is there a timeline for the scarthgap release? Even on master-next I don’t see a scarthgap compatibility so far. Any chance to get a early preview? Cheers Ruben

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## [Install latest artifact to group](https://hub.mender.io/t/install-latest-artifact-to-group/6983)

<div class="topic-metadata">

**Author:** [@livelove1987](https://hub.mender.io/u/livelove1987)\
**Replies:** 4\
**Last updated:** [July 2, 2024, 8:29pm UTC](https://hub.mender.io/t/install-latest-artifact-to-group/6983 "2024-07-02T20:29:32Z")

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May i ask question not related to that problem here? is it possible to install latest artifact by the device group in which the device is and run it? Is there ready command for that?

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## [How to upload large file(In GBs) to mender server using mender APIs?](https://hub.mender.io/t/how-to-upload-large-file-in-gbs-to-mender-server-using-mender-apis/6963)

<div class="topic-metadata">

**Author:** [@AkshatVyas](https://hub.mender.io/u/AkshatVyas)\
**Replies:** 1\
**Last updated:** [June 28, 2024, 8:39am UTC](https://hub.mender.io/t/how-to-upload-large-file-in-gbs-to-mender-server-using-mender-apis/6963 "2024-06-28T08:39:52Z")

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Hi Team, My scenario is to upload the artifact using mender upload artifact API. As my file also stored in the storage account from their a trigger is uploading the file to mender server. It is working fine for small f…

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## [Grub.cfg not updated on the system](https://hub.mender.io/t/grub-cfg-not-updated-on-the-system/6965)

<div class="topic-metadata">

**Author:** [@ssuesens](https://hub.mender.io/u/ssuesens)\
**Replies:** 1\
**Last updated:** [June 28, 2024, 8:38am UTC](https://hub.mender.io/t/grub-cfg-not-updated-on-the-system/6965 "2024-06-28T08:38:21Z")

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Hello, when I build a new mender image and change the bootargs in grub.cfg file via a recipe, everything is fine. But when I install the mender image via mender-update on my system, the grub.cfg file is not updated. I…

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## [Update Raspberry from 32-bit to 64-bit kernel](https://hub.mender.io/t/update-raspberry-from-32-bit-to-64-bit-kernel/3700)

<div class="topic-metadata">

**Author:** [@raphaelzaugg](https://hub.mender.io/u/raphaelzaugg)\
**Replies:** 8\
**Last updated:** [June 28, 2024, 6:31am UTC](https://hub.mender.io/t/update-raspberry-from-32-bit-to-64-bit-kernel/3700 "2024-06-28T06:31:15Z")

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We are testing the procedure to update some raspberry Pi devices from a 32-bit to a 64-bit build. I realize that after the update and reboot is done, the “mender-store” file cannot be read anymore by the mender-client. …

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## [Mender Troubleshoot Add-on reliability](https://hub.mender.io/t/mender-troubleshoot-add-on-reliability/6760)

<div class="topic-metadata">

**Author:** [@NiBr](https://hub.mender.io/u/NiBr)\
**Replies:** 8\
**Last updated:** [June 13, 2024, 11:23am UTC](https://hub.mender.io/t/mender-troubleshoot-add-on-reliability/6760 "2024-06-13T11:23:24Z")

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Hi, we sometimes can’t access our devices via the troubleshoot remote terminal. 95% of the time it’s working fine, but if troubleshoot stops working, it does not work until restarting mender-connect or rebooting the dev…

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## [Mender Not Found Error when Deploying System Update](https://hub.mender.io/t/mender-not-found-error-when-deploying-system-update/5837)

<div class="topic-metadata">

**Author:** [@numanames](https://hub.mender.io/u/numanames)\
**Replies:** 2\
**Last updated:** [May 18, 2023, 6:46pm UTC](https://hub.mender.io/t/mender-not-found-error-when-deploying-system-update/5837 "2023-05-18T18:46:33Z")

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mender-artifact write rootfs-image -f ssh://“${USER}@${IP\_ADDRESS}” -t “${DEVICE\_TYPE}” -n system-v1 -o system-v1.mender -S “${SSH\_ARG}” root@172.17.0.1’s password: /bin/sh: 1: mender: not found imgFilesyst…

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## [Mender version 2.6 - Devices not shown on pending](https://hub.mender.io/t/mender-version-2-6-devices-not-shown-on-pending/3435)

<div class="topic-metadata">

**Author:** [@zumiani](https://hub.mender.io/u/zumiani)\
**Replies:** 16\
**Last updated:** [June 24, 2024, 11:27am UTC](https://hub.mender.io/t/mender-version-2-6-devices-not-shown-on-pending/3435 "2024-06-24T11:27:04Z")

</div>

Hello! I’ve just installed new version of MENDER (2.6) on an AWS VM. Mender client is installed on a RaspberryPi3. Everything is instaleld correctly I think. A take server certificate generated on server and copied t…

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